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Field Service · head to head

FieldEdge vs Vonigo

FieldEdge logo

FieldEdge

Field Service

Service management for HVAC, plumbing and electrical contractors with deep QuickBooks Desktop sync

From
On request
Rated
-
Vonigo logo

Vonigo

Field Service

Field service and online booking platform aimed at franchise and multi-location service brands

From
On request
Rated
-

The short version

  • Each has a real cost: FieldEdge there is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.; Vonigo no pricing is published and there is no self-serve signup, so a small operator cannot evaluate cost without booking a sales call.
  • They diverge on capability: FieldEdge covers Dispatch board, Vonigo covers Territory routing.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which FieldEdge and Vonigo actually diverge.

Attributes where FieldEdge and Vonigo differ
AttributeFieldEdgeVonigo
PlatformsWeb, iOS, Android, WindowsWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FieldEdge

  • Dispatch board
  • QuickBooks Desktop sync
  • Flat-rate pricebook
  • Service agreements
  • Technician mobile
  • Customer history
  • Inventory
  • Xplor Pay

Only in Vonigo

  • Territory routing
  • Online booking
  • Multi-location reporting
  • Scheduling and dispatch
  • Quoting and estimates
  • Invoicing and payments
  • Mobile field app
  • Client portal

What people use each for

The jobs each tool is most often brought in to do.

FieldEdge

  • An HVAC contractor with a decade of history in a QuickBooks Desktop company file needs field service software that syncs to it live rather than forcing a migration to QuickBooks Online.not Vonigo
  • A plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns.not Vonigo
  • A contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house.not Vonigo
  • A firm of thirty staff has outgrown paper dispatch but does not want a ServiceTitan implementation costing tens of thousands and taking months.not Vonigo

Vonigo

  • A franchisor wanting one booking and dispatch system across independently owned territories with consolidated royalty reportingnot FieldEdge
  • A moving, junk removal or cleaning brand where most jobs should be booked online without a call takernot FieldEdge
  • A multi-branch service company whose branches currently run different scheduling tools and cannot be compared on one reportnot FieldEdge
  • A service business selling fixed-duration, fixed-price jobs where the estimate is a catalogue lookup rather than a site visitnot FieldEdge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FieldEdge

  • There is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.
  • Implementation is chargeable, commonly reported between 500 and 2,000 US dollars depending on the training plan, which is a real cost small contractors do not budget for.
  • Ownership by Xplor Technologies, a payments group, means the commercial incentive is to move you onto Xplor Pay processing, and the total cost of ownership therefore depends heavily on merchant rates that are negotiated rather than published.
  • Features that competitors bundle are sold as add-ons, with advanced reporting, inventory management and additional technician mobile licences each reported as separate monthly line items that stack on top of the seat price.
  • The office application carries its dESCO heritage and feels dated next to newer platforms, and it is US-centric: tax handling, payments and the pricebook content assume a North American business, so it is a poor fit outside the United States and Canada.

Vonigo

  • No pricing is published and there is no self-serve signup, so a small operator cannot evaluate cost without booking a sales call.
  • Deployment requires configuring territories, service catalogues and pricing rules, which means weeks of setup rather than an afternoon, and most of that work is wasted on a single-location business.
  • Parts and inventory handling is light compared with tools built for mechanical and electrical trades, so contractors carrying van stock will find it lacking.
  • The integration list is short, with QuickBooks as the main accounting route, so businesses on Xero, Sage or a regional ledger face a manual export or a middleware bill.
  • It is oriented to North American operations and payment processors, and international buyers hit gaps in tax handling, address validation and payment gateway support.

Pricing, plan by plan

FieldEdge

On request
  • Select$undefined/month
    • Core dispatch, work orders and mobile
    • QuickBooks sync
    • Priced separately per office user and per technician
  • Premier$undefined/month
    • Adds service agreements and flat-rate pricebook
    • Quoted on application
  • Elite$undefined/month
    • Adds advanced reporting and higher-tier modules
    • Quoted on application

Vonigo

On request
  • Vonigo$undefined/month
    • Priced per user with a stated minimum seat count
    • Franchise and multi-location configuration quoted separately
    • Onboarding and configuration fee before go-live

Which should you pick?

Choose FieldEdge if

  • You need dispatch board.
  • You work on Web, iOS, Android, Windows.
  • You also want quickbooks desktop sync.

Choose Vonigo if

  • You need territory routing.
  • You work on Web, iOS, Android.
  • You also want online booking.

Questions people ask

Is FieldEdge or Vonigo better?
Neither clearly leads. FieldEdge starts at On request and Vonigo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FieldEdge or Vonigo?
FieldEdge starts at On request and Vonigo at On request.
Does FieldEdge or Vonigo run on more platforms?
FieldEdge runs on Web, iOS, Android, Windows. Vonigo runs on Web, iOS, Android.
What is FieldEdge best used for?
FieldEdge is most often used for an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online., a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns., a contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house., a firm of thirty staff has outgrown paper dispatch but does not want a servicetitan implementation costing tens of thousands and taking months.. Of those, an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online. and a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns. are not what Vonigo is typically brought in for.
What can FieldEdge do that Vonigo cannot?
FieldEdge covers Dispatch board, QuickBooks Desktop sync, Flat-rate pricebook, Service agreements. Vonigo covers Territory routing, Online booking, Multi-location reporting, Scheduling and dispatch.

Answered from the vendors’ own pages

FieldEdge: Who owns FieldEdge?

Xplor Technologies, a payments and commerce group formed from Clearent and Transaction Services Group. FieldEdge sits in its Field Services division and keeps its own name and product.

Vonigo: Does Vonigo publish pricing?

No. It is per user with a minimum seat count and an onboarding fee, but the figures are only given after a demo.

FieldEdge: Does FieldEdge work with QuickBooks Desktop?

Yes, with a live two-way sync. This is the main reason contractors pick it over competitors that support only QuickBooks Online.

Vonigo: Is it worth it for a single location?

Rarely. The franchise and territory machinery is the reason to buy it, and a single-crew operator will get the same scheduling for less from a self-serve tool.

FieldEdge: What does FieldEdge cost?

It is quote-only. Contractors commonly report around 100 US dollars per office user and 125 per technician per month, plus a setup fee and per-module add-ons.

Vonigo: Can customers book online themselves?

Yes, that is a core part of the product; availability, duration and price come from the service catalogue so bookings do not need a call taker.

FieldEdge: Is it available outside the United States?

It is built for the US and Canadian home services market. Tax, payments and pricebook content assume North America.

Vonigo: Which accounting system does it work with?

QuickBooks is the primary supported integration. Other ledgers need Zapier or a custom build.

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