Softwr

Logging · head to head

Elastic vs New Relic Logs

Elastic logo

Elastic

Logging

Search AI powered by Elasticsearch

From
On request
Rated
-
Full reviewWebsite
New Relic Logs logo

New Relic Logs

Logging

Log Management and Analysis

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only New Relic Logs has a free tier, so it costs nothing to try first.
  • Each has a real cost: Elastic no specific pricing amounts published on pricing page; customer must contact sales or start trial; New Relic Logs log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Elastic and New Relic Logs actually diverge.

Attributes where Elastic and New Relic Logs differ
AttributeElasticNew Relic Logs
Starting priceOn requestFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWebWeb, Api
FoundedUnknown2008

Identical on both: user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Elastic

Nothing recorded that New Relic Logs does not also cover.

Only in New Relic Logs

  • Log ingestion
  • Full-text search
  • Logs-in-context
  • Custom dashboards
  • API
  • Webhooks
  • REST
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Elastic

  • Building ecommerce search experiences with vector databases and AInot New Relic Logs
  • Monitoring application performance and resolving infrastructure issues at scalenot New Relic Logs
  • Investigating security incidents across distributed cloud infrastructurenot New Relic Logs
  • Analyzing customer support logs to identify recurring issuesnot New Relic Logs

New Relic Logs

  • Centralised log management alongside metrics and tracesnot Elastic
  • Searching and alerting on application logs in context with performance datanot Elastic

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Elastic

  • No specific pricing amounts published on pricing page; customer must contact sales or start trial
  • Three deployment models (Cloud Hosted, Cloud Serverless, Self-managed) have different pricing structures

New Relic Logs

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Pricing, plan by plan

Elastic

On request

No published plan breakdown. See the Elastic review.

New Relic Logs

Free
  • Free TierFree
    • 100 GB per month data ingest
    • Unlimited basic users
    • 1 full platform user
  • Standard Edition$49/month
    • Up to 5 full platform users
    • Core users 49 dollars per user per month
    • Additional full platform users at 99 dollars each
  • Pro Edition$349/year
    • Unlimited full platform users
    • Core users at 49 dollars per user per month
    • Full platform users at 349 dollars per user annually or 418.80 dollars monthly
  • Enterprise Edition$null/mo
    • Unlimited full platform users
    • Custom pricing
    • FedRAMP and HIPAA support

Which should you pick?

Choose Elastic if

Nothing in the data separates Elastic from New Relic Logs on the points above - pick on price and on how each one feels to use.

Elastic review

Choose New Relic Logs if

  • You need log ingestion.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want full-text search.
New Relic Logs review

Questions people ask

Is Elastic or New Relic Logs better?
Neither clearly leads. Elastic starts at On request and New Relic Logs at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Elastic or New Relic Logs?
New Relic Logs has a free tier; the other does not. Paid plans start at On request for Elastic and Free for New Relic Logs.
Does Elastic or New Relic Logs run on more platforms?
Elastic runs on Web. New Relic Logs runs on Web, Api.
Can I use New Relic Logs for free?
Yes. New Relic Logs has a free tier, so you can try it without paying. Elastic starts at On request.
What is Elastic best used for?
Elastic is most often used for building ecommerce search experiences with vector databases and ai, monitoring application performance and resolving infrastructure issues at scale, investigating security incidents across distributed cloud infrastructure, analyzing customer support logs to identify recurring issues. Of those, building ecommerce search experiences with vector databases and ai and monitoring application performance and resolving infrastructure issues at scale are not what New Relic Logs is typically brought in for.
What can Elastic do that New Relic Logs cannot?
New Relic Logs covers Log ingestion, Full-text search, Logs-in-context, Custom dashboards.

Answered from the vendors’ own pages

Elastic: What are Elastic's deployment pricing options?

Elastic offers three deployment models: Elastic Cloud Hosted (resource-based, pay-as-you-go or prepaid monthly), Elastic Cloud Serverless (usage-based on search/indexing consumption, pay-as-you-go or prepaid), and Self-managed (license-based on nodes and RAM). Actual dollar amounts are not published and require contacting sales or starting a free trial.

Source
New Relic Logs: Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
Elastic: Does Elastic Cloud Serverless have feature limitations?

Yes, Elastic Cloud Serverless deployments have 'Most solution and platform capabilities' with some upcoming features not yet available, including traffic filtering, cross-project search, and bring-your-own-key encryption.

Source
New Relic Logs: What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
Elastic: How can you get Elastic pricing?

Elastic directs customers to start a free trial, contact sales for specific quotes, or visit dedicated pricing pages for individual products (Elasticsearch, Observability, Security).

Source
New Relic Logs: What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source
Share

Related pages

More on Elastic

More on New Relic Logs

Keep looking

Other head to heads