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Logging · head to head

Dynatrace Logs vs Rootly

Dynatrace Logs logo

Dynatrace Logs

Logging

Intelligent Log Analytics and Management

From
Free
Rated
-
Full reviewWebsite
Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-
Full reviewWebsite

The short version

  • Only Dynatrace Logs has a free tier, so it costs nothing to try first.
  • Each has a real cost: Dynatrace Logs log ingest and processing is billed at $0.20 per GiB, separately from retention and from query; Rootly pricing higher than some competitors for basic features
  • They diverge on capability: Dynatrace Logs covers Log analysis, Rootly covers AI SRE automation.

Where they differ

Only the attributes on which Dynatrace Logs and Rootly actually diverge.

Attributes where Dynatrace Logs and Rootly differ
AttributeDynatrace LogsRootly
Starting priceFree$20/user-month
Free tierYesNo
PlatformsWeb, ApiWeb, Mobile, Slack, Microsoft Teams
Founded20052020

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dynatrace Logs

  • Log analysis
  • AI-powered insights
  • Metrics integration
  • Automated root cause
  • API
  • Webhooks
  • REST
  • Web support

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

Dynatrace Logs

  • Ingesting and processing application and infrastructure logsnot Rootly
  • Querying logs alongside traces and metrics in one platformnot Rootly
  • Log driven alerting within an existing Dynatrace deploymentnot Rootly

Rootly

  • Automate on-call and incident response workflowsnot Dynatrace Logs
  • Run root cause analysis with AI assistancenot Dynatrace Logs
  • Track and improve Mean Time to Mitigation (MTTR)not Dynatrace Logs
  • Coordinate response across distributed teamsnot Dynatrace Logs
  • Learn from post-incident retrospectivesnot Dynatrace Logs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dynatrace Logs

  • Log ingest and processing is billed at $0.20 per GiB, separately from retention and from query
  • Querying logs is charged in addition to ingest, either pay per query or as bundled queries
  • Log analytics requires the same annual platform commitment as the rest of the Dynatrace platform

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Pricing, plan by plan

Dynatrace Logs

Free
  • FreeFree
    • Log analysis
    • AI-powered insights
    • Metrics integration

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Which should you pick?

Choose Dynatrace Logs if

  • You need log analysis.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want ai-powered insights.
Dynatrace Logs review

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.
Rootly review

Questions people ask

Is Dynatrace Logs or Rootly better?
Neither clearly leads. Dynatrace Logs starts at Free and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dynatrace Logs or Rootly?
Dynatrace Logs has a free tier; the other does not. Paid plans start at Free for Dynatrace Logs and $20/user-month for Rootly.
Does Dynatrace Logs or Rootly run on more platforms?
Dynatrace Logs runs on Web, Api. Rootly runs on Web, Mobile, Slack, Microsoft Teams.
Can I use Dynatrace Logs for free?
Yes. Dynatrace Logs has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is Dynatrace Logs best used for?
Dynatrace Logs is most often used for ingesting and processing application and infrastructure logs, querying logs alongside traces and metrics in one platform, log driven alerting within an existing dynatrace deployment. Of those, ingesting and processing application and infrastructure logs and querying logs alongside traces and metrics in one platform are not what Rootly is typically brought in for.
What can Dynatrace Logs do that Rootly cannot?
Dynatrace Logs covers Log analysis, AI-powered insights, Metrics integration, Automated root cause. Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Answered from the vendors’ own pages

Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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