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Logging · head to head

Dynatrace Logs vs New Relic

Dynatrace Logs logo

Dynatrace Logs

Logging

Intelligent Log Analytics and Management

From
Free
Rated
-
Full reviewWebsite
New Relic logo

New Relic

Logging

Observability made simple

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dynatrace Logs log ingest and processing is billed at $0.20 per GiB, separately from retention and from query; New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • They diverge on capability: Dynatrace Logs covers Log analysis, New Relic covers APM.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Dynatrace Logs and New Relic actually diverge.

Attributes where Dynatrace Logs and New Relic differ
AttributeDynatrace LogsNew Relic
Pricing modelsubscriptionUnknown
PlatformsWeb, ApiWeb, Api, Mobile
Founded20052008

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dynatrace Logs

  • Log analysis
  • AI-powered insights
  • Metrics integration
  • Automated root cause
  • API
  • Webhooks
  • REST
  • Web support

Only in New Relic

  • APM
  • Infrastructure Monitoring
  • Log Management
  • Browser Monitoring
  • Synthetic Monitoring
  • Mobile Monitoring
  • Kubernetes Monitoring
  • AI Ops

What people use each for

The jobs each tool is most often brought in to do.

Dynatrace Logs

  • Ingesting and processing application and infrastructure logsnot New Relic
  • Querying logs alongside traces and metrics in one platformnot New Relic
  • Log driven alerting within an existing Dynatrace deploymentnot New Relic

New Relic

  • Application monitoringnot Dynatrace Logs
  • Infrastructure monitoringnot Dynatrace Logs
  • Error trackingnot Dynatrace Logs
  • Performance optimizationnot Dynatrace Logs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dynatrace Logs

  • Log ingest and processing is billed at $0.20 per GiB, separately from retention and from query
  • Querying logs is charged in addition to ingest, either pay per query or as bundled queries
  • Log analytics requires the same annual platform commitment as the rest of the Dynatrace platform

New Relic

  • Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
  • Default logs obfuscation may miss some sensitive patterns requiring custom configuration
  • Retention limits even on paid tiers require additional storage for long-term compliance requirements

Pricing, plan by plan

Dynatrace Logs

Free
  • FreeFree
    • Log analysis
    • AI-powered insights
    • Metrics integration

New Relic

Free

No published plan breakdown. See the New Relic review.

Which should you pick?

Choose Dynatrace Logs if

  • You need log analysis.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want ai-powered insights.
Dynatrace Logs review

Choose New Relic if

  • You need apm.
  • You want to start without paying.
  • You work on Web, Api, Mobile.
  • You also want infrastructure monitoring.
New Relic review

Questions people ask

Is Dynatrace Logs or New Relic better?
Neither clearly leads. Dynatrace Logs starts at Free and New Relic at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dynatrace Logs or New Relic?
Dynatrace Logs starts at Free and New Relic at Free.
Does Dynatrace Logs or New Relic run on more platforms?
Dynatrace Logs runs on Web, Api. New Relic runs on Web, Api, Mobile.
Can I use Dynatrace Logs for free?
Both have a free tier, so you can try either at no cost before committing.
What is Dynatrace Logs best used for?
Dynatrace Logs is most often used for ingesting and processing application and infrastructure logs, querying logs alongside traces and metrics in one platform, log driven alerting within an existing dynatrace deployment. Of those, ingesting and processing application and infrastructure logs and querying logs alongside traces and metrics in one platform are not what New Relic is typically brought in for.
What can Dynatrace Logs do that New Relic cannot?
Dynatrace Logs covers Log analysis, AI-powered insights, Metrics integration, Automated root cause. New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring.

Answered from the vendors’ own pages

New Relic: Does New Relic offer a free tier?

Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.

Source
New Relic: How much does New Relic cost for paid plans?

Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.

Source
New Relic: What data retention is included in New Relic's free tier?

The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.

Source
New Relic: How many integrations does New Relic support?

New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.

Source
New Relic: Can I use New Relic to monitor multiple cloud providers?

Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.

Source
New Relic: What is New Relic's ownership structure today?

New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.

Source
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