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Travel · head to head

Duetto vs myCWT

Duetto logo

Duetto

Travel

Cloud revenue management for hotels, casinos and multi-property groups

From
On request
Rated
-
Full reviewWebsite
myCWT logo

myCWT

Travel

Corporate travel booking and traveller care platform from CWT

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Duetto nothing is published on price, and deals are typically annual per property licences on multi-year terms, so the real commitment is only visible after several sales meetings.; myCWT pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
  • They diverge on capability: Duetto covers Open pricing, myCWT covers Online booking tool.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Duetto and myCWT actually diverge.

Attributes where Duetto and myCWT differ
AttributeDuettomyCWT
PlatformsWebWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duetto

  • Open pricing
  • Demand forecasting
  • Group and business evaluation
  • Guest value pricing
  • Multi-property management
  • Rate shopping integration

Only in myCWT

  • Online booking tool
  • Mobile itinerary and check in
  • Hotel programme content
  • Duty of care tracking
  • Approval workflows
  • Unused ticket management
  • Reporting and analytics
  • Expense handoff

What people use each for

The jobs each tool is most often brought in to do.

Duetto

  • A casino resort pricing room nights against total guest worth including gaming spend rather than room revenue alonenot myCWT
  • A four hundred room city hotel wanting to raise transient retail rates without dragging negotiated corporate rates with themnot myCWT
  • A management company standardising revenue strategy across twenty properties with central oversight and local overridenot myCWT
  • A resort evaluating a large group enquiry against the transient demand it would displace on the same datesnot myCWT

myCWT

  • A multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreementsnot Duetto
  • An organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellorsnot Duetto
  • A company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the factnot Duetto
  • A business standardising traveller tracking and incident messaging for security and insurance obligationsnot Duetto

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duetto

  • Nothing is published on price, and deals are typically annual per property licences on multi-year terms, so the real commitment is only visible after several sales meetings.
  • Implementation is a project involving data cleansing, PMS integration and configuration, and properties routinely take months to reach useful output, during which the licence is already being paid.
  • The system requires a trained revenue manager to interpret and act on recommendations; a hotel without that function will not get value and would be better served by a rules-based tool.
  • Value depends on clean historical and segmentation data from the PMS, and properties with inconsistent rate coding or short history get weaker forecasts with no easy remedy.
  • It is priced and scoped for upper-midscale and above, so independent hotels under about a hundred rooms are typically outside the economic range regardless of how sophisticated their pricing needs are.

myCWT

  • Pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
  • myCWT cannot be licensed as software on its own, so a buyer who likes the tool but wants a different servicing partner has no route to it.
  • CWT was acquired by Amex Global Business Travel, with the deal closing in July 2025, leaving genuine uncertainty about whether the myCWT platform survives long term alongside Amex GBT's own Egencia and Neo tools.
  • Hotel content is anchored on the CWT programme, so clients with strong direct hotel relationships often find their own negotiated rates displayed inconsistently against programme rates.
  • The consumer facing app trails mainstream booking apps on search speed and content breadth, which suppresses online adoption and therefore raises the average transaction cost of the programme.

Pricing, plan by plan

Duetto

On request
  • Duetto$undefined/year
    • Pricing and forecasting applications
    • Group and business evaluation
    • Multi-property portfolio management

myCWT

On request
  • myCWT within a CWT travel programme$undefined/year
    • Priced as transaction fees per booking, not per user
    • Online booking fee is materially lower than an agent touched booking fee
    • After hours, offline and complex ticketing surcharges are common

Which should you pick?

Choose Duetto if

  • You need open pricing.
  • You also want demand forecasting.
Duetto review

Choose myCWT if

  • You need online booking tool.
  • You work on Web, iOS, Android.
  • You also want mobile itinerary and check in.
myCWT review

Questions people ask

Is Duetto or myCWT better?
Neither clearly leads. Duetto starts at On request and myCWT at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duetto or myCWT?
Duetto starts at On request and myCWT at On request.
Does Duetto or myCWT run on more platforms?
Duetto runs on Web. myCWT runs on Web, iOS, Android.
What is Duetto best used for?
Duetto is most often used for a casino resort pricing room nights against total guest worth including gaming spend rather than room revenue alone, a four hundred room city hotel wanting to raise transient retail rates without dragging negotiated corporate rates with them, a management company standardising revenue strategy across twenty properties with central oversight and local override, a resort evaluating a large group enquiry against the transient demand it would displace on the same dates. Of those, a casino resort pricing room nights against total guest worth including gaming spend rather than room revenue alone and a four hundred room city hotel wanting to raise transient retail rates without dragging negotiated corporate rates with them are not what myCWT is typically brought in for.
What can Duetto do that myCWT cannot?
Duetto covers Open pricing, Demand forecasting, Group and business evaluation, Guest value pricing. myCWT covers Online booking tool, Mobile itinerary and check in, Hotel programme content, Duty of care tracking.

Answered from the vendors’ own pages

Duetto: How much does Duetto cost?

Not published. Expect a per property annual licence scaled by room count, plus implementation, on a multi-year contract.

myCWT: Can I buy myCWT without using CWT as my travel agency?

No. It is delivered as part of a CWT managed travel contract and is not licensed separately.

Duetto: What is open pricing?

Yielding each segment, channel and room type independently rather than moving one best available rate and deriving everything else from it.

myCWT: What actually drives the cost?

Transaction fees. The gap between an online booking fee and an agent touched fee is the single biggest lever, so measure your likely online adoption before comparing quotes.

Duetto: Is it worth it for a small independent hotel?

Usually not. Below roughly a hundred rooms, and without a dedicated revenue manager, a simpler rules-based pricing tool is a better fit.

myCWT: Does the Amex GBT acquisition affect the platform?

It creates roadmap risk. Amex GBT completed the CWT acquisition in July 2025 and already runs Egencia and Neo, so ask for written platform commitments across the contract term.

Duetto: How long does implementation take?

Months rather than weeks, driven mostly by PMS data quality and rate code cleanup.

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