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Travel · head to head

Bokun vs Duetto

Bokun logo

Bokun

Travel

Tour and activity booking platform tied to Viator distribution, from free to $499 a month

From
Free
Rated
-
Full reviewWebsite
Duetto logo

Duetto

Travel

Cloud revenue management for hotels, casinos and multi-property groups

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Bokun has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bokun viator bookings are exempt from the booking fee while your own direct bookings are not, so the pricing structure rewards selling through the parent marketplace rather than through your own site.; Duetto nothing is published on price, and deals are typically annual per property licences on multi-year terms, so the real commitment is only visible after several sales meetings.
  • They diverge on capability: Bokun covers Channel manager, Duetto covers Open pricing.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Bokun and Duetto actually diverge.

Attributes where Bokun and Duetto differ
AttributeBokunDuetto
Starting priceFreeOn request
Pricing modelPer month plus a booking feequote
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb

Identical on both: user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bokun

  • Channel manager
  • Booking widgets
  • Marketplace
  • Product and availability setup
  • Offline bookings
  • Vouchers and redemption

Only in Duetto

  • Open pricing
  • Demand forecasting
  • Group and business evaluation
  • Guest value pricing
  • Multi-property management
  • Rate shopping integration

What people use each for

The jobs each tool is most often brought in to do.

Bokun

  • An operator already doing significant Viator volume who wants that channel to cost nothing in software feesnot Duetto
  • A city tour company reselling partner products and taking commission through the Bokun marketplacenot Duetto
  • An operator wanting a fixed monthly subscription rather than a percentage of every booking as FareHarbor chargesnot Duetto
  • A business taking most bookings by phone, which incur no Bokun booking fee at allnot Duetto

Duetto

  • A casino resort pricing room nights against total guest worth including gaming spend rather than room revenue alonenot Bokun
  • A four hundred room city hotel wanting to raise transient retail rates without dragging negotiated corporate rates with themnot Bokun
  • A management company standardising revenue strategy across twenty properties with central oversight and local overridenot Bokun
  • A resort evaluating a large group enquiry against the transient demand it would displace on the same datesnot Bokun

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bokun

  • Viator bookings are exempt from the booking fee while your own direct bookings are not, so the pricing structure rewards selling through the parent marketplace rather than through your own site.
  • The booking fee sits on top of the monthly subscription, so an operator on Start pays $49 plus 1.5% of direct online revenue and the plan price alone understates the cost.
  • The free plan is limited to a single user and constrained features, so any business with staff has to move to a paid tier almost immediately.
  • Adopting it deepens commercial dependence on Tripadvisor and Viator, which is uncomfortable if your strategy is reducing OTA commission exposure.
  • Reporting and back-office depth are lighter than dedicated operator platforms, so businesses with complex resource scheduling or multi-site operations often need workarounds.

Duetto

  • Nothing is published on price, and deals are typically annual per property licences on multi-year terms, so the real commitment is only visible after several sales meetings.
  • Implementation is a project involving data cleansing, PMS integration and configuration, and properties routinely take months to reach useful output, during which the licence is already being paid.
  • The system requires a trained revenue manager to interpret and act on recommendations; a hotel without that function will not get value and would be better served by a rules-based tool.
  • Value depends on clean historical and segmentation data from the PMS, and properties with inconsistent rate coding or short history get weaker forecasts with no easy remedy.
  • It is priced and scoped for upper-midscale and above, so independent hotels under about a hundred rooms are typically outside the economic range regardless of how sophisticated their pricing needs are.

Pricing, plan by plan

Bokun

Free
  • FreeFree
    • One user
    • No monthly fee
    • No Bokun booking fee
  • Start$49/month
    • Up to 5 users
    • 1.5% booking fee on direct online bookings
    • No booking fee on Viator bookings
  • Plus$149/month
    • Up to 10 users
    • 1.25% booking fee on direct online bookings
    • No Bokun fee on Viator bookings
  • Premium$499/month
    • Unlimited users
    • 1% booking fee on direct online bookings
    • No Bokun fee on Viator bookings

Duetto

On request
  • Duetto$undefined/year
    • Pricing and forecasting applications
    • Group and business evaluation
    • Multi-property portfolio management

Which should you pick?

Choose Bokun if

  • You need channel manager.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want booking widgets.
Bokun review

Choose Duetto if

  • You need open pricing.
  • You also want demand forecasting.
Duetto review

Questions people ask

Is Bokun or Duetto better?
Neither clearly leads. Bokun starts at Free and Duetto at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bokun or Duetto?
Bokun has a free tier; the other does not. Paid plans start at Free for Bokun and On request for Duetto.
Does Bokun or Duetto run on more platforms?
Bokun runs on Web, iOS, Android. Duetto runs on Web.
Can I use Bokun for free?
Yes. Bokun has a free tier, so you can try it without paying. Duetto starts at On request.
What is Bokun best used for?
Bokun is most often used for an operator already doing significant viator volume who wants that channel to cost nothing in software fees, a city tour company reselling partner products and taking commission through the bokun marketplace, an operator wanting a fixed monthly subscription rather than a percentage of every booking as fareharbor charges, a business taking most bookings by phone, which incur no bokun booking fee at all. Of those, an operator already doing significant viator volume who wants that channel to cost nothing in software fees and a city tour company reselling partner products and taking commission through the bokun marketplace are not what Duetto is typically brought in for.
What can Bokun do that Duetto cannot?
Bokun covers Channel manager, Booking widgets, Marketplace, Product and availability setup. Duetto covers Open pricing, Demand forecasting, Group and business evaluation, Guest value pricing.

Answered from the vendors’ own pages

Bokun: Are Viator bookings really free of Bokun fees?

Yes on the paid plans. Direct online bookings through your own widget carry 1% to 1.5% depending on tier.

Duetto: How much does Duetto cost?

Not published. Expect a per property annual licence scaled by room count, plus implementation, on a multi-year contract.

Bokun: Can I pass the booking fee to customers?

Yes, on the paid plans the fee can be added to the customer price rather than absorbed.

Duetto: What is open pricing?

Yielding each segment, channel and room type independently rather than moving one best available rate and deriving everything else from it.

Bokun: Who owns Bokun?

Viator, which is part of Tripadvisor.

Duetto: Is it worth it for a small independent hotel?

Usually not. Below roughly a hundred rooms, and without a dedicated revenue manager, a simpler rules-based pricing tool is a better fit.

Bokun: Is the free plan usable in a real business?

Only for a solo operator. It is one user with limited features.

Duetto: How long does implementation take?

Months rather than weeks, driven mostly by PMS data quality and rate code cleanup.

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