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Live Chat · head to head

Conferbot vs Pure Chat

Conferbot logo

Conferbot

Live Chat

No-code AI chatbot builder for websites and messaging channels

From
Free
Rated
-
Pure Chat logo

Pure Chat

Live Chat

Simple and affordable live chat for any business

From
Free
Rated
-

The short version

  • Each has a real cost: Conferbot the free plan is capped at 600 conversations per month and a single seat, which limits it to very small operations.; Pure Chat growth plan limited to 1 website and 100 SMS notifications
  • They diverge on capability: Conferbot covers Visual flow builder, Pure Chat covers Live chat widget.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Conferbot and Pure Chat actually diverge.

Attributes where Conferbot and Pure Chat differ
AttributeConferbotPure Chat
Pricing modelfreemiumsubscription
Platformsweb, ios, android, apiWeb, Mobile app, IOS, Android
Founded20212011

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Live Chat).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Conferbot

  • Visual flow builder
  • Omnichannel deployment
  • Unified inbox
  • AI-powered responses
  • Templates library
  • Integrations
  • Analytics dashboard
  • Developer API and SDKs

Only in Pure Chat

  • Live chat widget
  • Visitor information
  • Chat transcripts
  • Department routing
  • Salesforce
  • HubSpot
  • Zapier
  • API

What people use each for

The jobs each tool is most often brought in to do.

Conferbot

  • Automating website lead capture with conversational formsnot Pure Chat
  • Handling customer support inquiries across messaging appsnot Pure Chat
  • Deploying a single bot across WhatsApp, Messenger, and website widgetnot Pure Chat
  • Booking meetings via chatbot with calendar integrationnot Pure Chat
  • Deflecting support tickets with a knowledge base botnot Pure Chat

Pure Chat

  • Customer support chatnot Conferbot
  • Website engagementnot Conferbot
  • Lead capturenot Conferbot
  • Sales chatnot Conferbot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Conferbot

  • The free plan is capped at 600 conversations per month and a single seat, which limits it to very small operations.
  • Advanced features like custom branding and A/B testing require the Pro tier or higher rather than being available at entry-level paid plans.
  • Extra conversations beyond plan limits are billed per-unit ($0.01 each on Starter/Pro), which can make costs unpredictable at scale.
  • The platform lacks the deep enterprise conversational-AI training and analytics depth of larger incumbents like Intercom or Drift.
  • Voice channel support is not part of the core channel list, which is limited to website and text-based messaging apps.

Pure Chat

  • Growth plan limited to 1 website and 100 SMS notifications
  • Additional operators cost extra: $13-$15/month per operator depending on plan and billing
  • Growth plan has significantly lower limits than PRO

Pricing, plan by plan

Conferbot

Free
  • FreeFree
    • 600 conversations/month
    • 1 seat
    • Basic integrations
  • Starter$19/month
    • 2,000 conversations/month
    • Removes Conferbot branding
    • All integrations
  • Pro$39/month
    • 5,000 conversations/month
    • 5 seats included
    • Custom branding
  • Business$59/month
    • 10,000 conversations/month
    • 15 seats included
    • White-label solution

Pure Chat

Free
  • Growth$49/month
    • 4 users/operators
    • 1 website
    • 100 SMS notifications
  • Growth Annual$39/month
    • Annual billing saves 20% off monthly rate
  • PRO$99/month
    • 10 users/operators
    • Unlimited websites
    • 1,000 SMS notifications
  • PRO Annual$79/month
    • Annual billing saves 20% off monthly rate

Which should you pick?

Choose Conferbot if

  • You need visual flow builder.
  • You want to start without paying.
  • You work on web, ios, android, api.
  • You also want omnichannel deployment.

Choose Pure Chat if

  • You need live chat widget.
  • You want to start without paying.
  • You work on Web, Mobile app, IOS, Android.
  • You also want visitor information.

Questions people ask

Is Conferbot or Pure Chat better?
Neither clearly leads. Conferbot starts at Free and Pure Chat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Conferbot or Pure Chat?
Conferbot starts at Free and Pure Chat at Free.
Does Conferbot or Pure Chat run on more platforms?
Conferbot runs on web, ios, android, api. Pure Chat runs on Web, Mobile app, IOS, Android.
Can I use Conferbot for free?
Both have a free tier, so you can try either at no cost before committing.
What is Conferbot best used for?
Conferbot is most often used for automating website lead capture with conversational forms, handling customer support inquiries across messaging apps, deploying a single bot across whatsapp, messenger, and website widget, booking meetings via chatbot with calendar integration. Of those, automating website lead capture with conversational forms and handling customer support inquiries across messaging apps are not what Pure Chat is typically brought in for.
What can Conferbot do that Pure Chat cannot?
Conferbot covers Visual flow builder, Omnichannel deployment, Unified inbox, AI-powered responses. Pure Chat covers Live chat widget, Visitor information, Chat transcripts, Department routing.

Answered from the vendors’ own pages

Conferbot: What does Conferbot cost?

Four plans: Free at $0/month with 600 conversations, Starter at $19/month with 2,000, Pro at $39/month with 5,000, and Business at $59/month with 10,000. Annual billing takes 20% off any paid plan.

Source
Pure Chat: How much does PureChat cost?

PureChat's Growth plan costs $49/month (or $39/month annually) with 4 users and 1 website. The PRO plan is $99/month (or $79/month annually) with 10 users and unlimited websites.

Source
Conferbot: Is there a free plan, and what does it include?

Yes. The free plan covers 600 conversations a month, one chatbot and the core features, with no card required to start. It is a standing plan rather than a trial.

Source
Pure Chat: Does PureChat offer a free trial?

Yes, PureChat offers a free 30-day trial of the PRO plan to prospective customers.

Source
Conferbot: Can I change plan later?

Yes. Plans can be upgraded or downgraded at any time from the account dashboard, and Conferbot states there are no setup fees or hidden costs on any tier.

Source
Pure Chat: What is the difference between Growth and PRO plans?

Growth includes 4 users and 1 website with 100 SMS notifications per month. PRO includes 10 users, unlimited websites, and 1,000 SMS notifications. Additional operators can be added for $8-$15/month.

Source
Conferbot: Which channels can one bot be deployed to?

A single bot can run on a website widget and on WhatsApp, Facebook Messenger, Instagram, Telegram, Slack, Discord, Microsoft Teams and LINE, with conversations handled in one shared inbox.

Source
Conferbot: Does Conferbot offer an API?

Yes. Version 3.0.0 added a developer REST API with Node.js and Python SDKs, mobile SDKs for React Native, Flutter, iOS and Android, and enterprise SSO and SAML.

Source
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