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Healthcare · head to head

Epic MyChart vs Jane App

E

Epic MyChart

Healthcare

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite
Jane App logo

Jane App

Healthcare

Clinical management software for allied health professionals

From
54/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.; Jane App balance plan severely limited to 20 appointments per month
  • They diverge on capability: Epic MyChart covers View Medical Records, Jane App covers Scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Epic MyChart and Jane App actually diverge.

Attributes where Epic MyChart and Jane App differ
AttributeEpic MyChartJane App
Starting priceOn request54/month
Pricing modelquotesubscription
PlatformsWeb, MobileWeb
Founded19792010

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Only in Jane App

  • Scheduling
  • Online Booking
  • Patient Portal
  • Notes and Charting
  • Invoicing
  • Patient Communication
  • Online payments
  • Insurance

Both cover

  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Epic MyChart

  • Patient Carenot Jane App
  • Medical Recordsnot Jane App
  • Practice Managementnot Jane App
  • Telehealthnot Jane App

Jane App

  • healthcare practice managementnot Epic MyChart
  • patient schedulingnot Epic MyChart
  • clinic administrationnot Epic MyChart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Jane App

  • Balance plan severely limited to 20 appointments per month
  • Additional practitioner costs vary based on full-time vs. part-time hours

Pricing, plan by plan

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Jane App

54/month
  • Balance$54/month
    • limited features for single practitioners
    • 20 appointments per month maximum
  • Practice$79/month
    • one full-time practitioner
    • unlimited appointments
    • unlimited staff profiles
  • Thrive$99/month
    • everything in Practice
    • advanced scheduling
    • patient retention tools
  • AI Scribe$15/month/practitioner
    • 5 free AI notes monthly or $15/month

Which should you pick?

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Choose Jane App if

  • You need scheduling.
  • You also want online booking.
Jane App review

Questions people ask

Is Epic MyChart or Jane App better?
Neither clearly leads. Epic MyChart starts at On request and Jane App at 54/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epic MyChart or Jane App?
Epic MyChart starts at On request and Jane App at 54/month.
Does Epic MyChart or Jane App run on more platforms?
Epic MyChart runs on Web, Mobile. Jane App runs on Web.
What is Epic MyChart best used for?
Epic MyChart is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Jane App is typically brought in for.
What can Epic MyChart do that Jane App cannot?
Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Jane App covers Scheduling, Online Booking, Patient Portal, Notes and Charting. Both handle SOC2, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Jane App: How much does it cost to add practitioners to Jane App?

For Practice and Thrive plans, additional practitioners cost based on hours worked: full-time (24+ hours/week) practitioners have one rate, while part-time (<24 hours/week) practitioners have a reduced rate. Administrative staff without booked appointments are provided at no charge.

Source
Jane App: Do clinics with many practitioners get discounts on Jane App?

Yes, clinics with 10 or more practitioners may qualify for discounted rates on Jane App.

Source
Jane App: Is AI Scribe available as an add-on on all Jane App plans?

Yes, AI Scribe is available as an optional add-on across all plans at $15/month per practitioner, or 5 free notes monthly.

Source
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