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Communication & Collaboration · head to head

Chatwork vs Salesforce

Chatwork logo

Chatwork

Communication & Collaboration

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

All industries

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Where they differ

Only the attributes on which Chatwork and Salesforce actually diverge.

Attributes where Chatwork and Salesforce differ
AttributeChatworkSalesforce
Starting priceOn request$25/month
Pricing modelquotesubscription
PlatformsWebWeb, Ios, Android, Api
CategoryCommunication & CollaborationAll industries
FoundedUnknown1999

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwork

Nothing recorded that Salesforce does not also cover.

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

No use cases recorded yet. See the Chatwork review.

Salesforce

  • Sales managementnot Chatwork
  • Customer servicenot Chatwork
  • Marketing automationnot Chatwork
  • Lead generationnot Chatwork
  • Analytics & reportingnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Salesforce on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is Chatwork or Salesforce better?
Neither clearly leads. Chatwork starts at On request and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Salesforce?
Chatwork starts at On request and Salesforce at $25/month.
Does Chatwork or Salesforce run on more platforms?
Chatwork runs on Web. Salesforce runs on Web, Ios, Android, Api.
What can Chatwork do that Salesforce cannot?
Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards.
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