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Software · head to head

Mattermost vs Salesforce

Mattermost logo

Mattermost

Software

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

Software

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Where they differ

Only the attributes on which Mattermost and Salesforce actually diverge.

Attributes where Mattermost and Salesforce differ
AttributeMattermostSalesforce
Starting priceOn request$25/month
Pricing modelquotesubscription
PlatformsWebWeb, Ios, Android, Api
FoundedUnknown1999

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mattermost

Nothing recorded that Salesforce does not also cover.

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

What people use each for

The jobs each tool is most often brought in to do.

Mattermost

No use cases recorded yet. See the Mattermost review.

Salesforce

  • Sales managementnot Mattermost
  • Customer servicenot Mattermost
  • Marketing automationnot Mattermost
  • Lead generationnot Mattermost
  • Analytics & reportingnot Mattermost

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mattermost

  • No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
  • Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
  • Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Mattermost

On request

No published plan breakdown. See the Mattermost review.

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Mattermost if

Nothing in the data separates Mattermost from Salesforce on the points above - pick on price and on how each one feels to use.

Mattermost review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is Mattermost or Salesforce better?
Neither clearly leads. Mattermost starts at On request and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mattermost or Salesforce?
Mattermost starts at On request and Salesforce at $25/month.
Does Mattermost or Salesforce run on more platforms?
Mattermost runs on Web. Salesforce runs on Web, Ios, Android, Api.
What can Mattermost do that Salesforce cannot?
Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards.
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