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CRM & Sales · head to head

Agile CRM vs Chatwork

Agile CRM logo

Agile CRM

CRM & Sales

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Chatwork logo

Chatwork

Communication & Collaboration

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Agile CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page

Where they differ

Only the attributes on which Agile CRM and Chatwork actually diverge.

Attributes where Agile CRM and Chatwork differ
AttributeAgile CRMChatwork
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
CategoryCRM & SalesCommunication & Collaboration
Founded2009Unknown

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier

Only in Chatwork

Nothing recorded that Agile CRM does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Chatwork
  • Marketing automationnot Chatwork
  • Customer servicenot Chatwork

Chatwork

No use cases recorded yet. See the Chatwork review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Chatwork if

Nothing in the data separates Chatwork from Agile CRM on the points above - pick on price and on how each one feels to use.

Chatwork review

Questions people ask

Is Agile CRM or Chatwork better?
Neither clearly leads. Agile CRM starts at Free and Chatwork at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Chatwork?
Agile CRM has a free tier; the other does not. Paid plans start at Free for Agile CRM and On request for Chatwork.
Does Agile CRM or Chatwork run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Agile CRM for free?
Yes. Agile CRM has a free tier, so you can try it without paying. Chatwork starts at On request.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Chatwork is typically brought in for.
What can Agile CRM do that Chatwork cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation.
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Related pages

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