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Software · head to head

Lark vs Salesforce

Lark logo

Lark

Software

The super app for team collaboration

From
Free
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

Software

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Only Lark has a free tier, so it costs nothing to try first.
  • Each has a real cost: Lark lark's own pricing page description states it offers a free starter pack, a Pro plan, and an Enterprise plan, and directs buyers to Contact us rather than publishing Pro/Enterprise figures on the rendered page.; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
  • They diverge on capability: Lark covers Team messaging, Salesforce covers Contact management.

Where they differ

Only the attributes on which Lark and Salesforce actually diverge.

Attributes where Lark and Salesforce differ
AttributeLarkSalesforce
Starting priceFree$25/month
Free tierYesNo
PlatformsWeb, Windows, Macos, Linux, Ios, AndroidWeb, Ios, Android, Api
Founded20191999

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lark

  • Team messaging
  • Video conferencing
  • Collaborative docs
  • Cloud storage
  • Calendar
  • Jira
  • GitHub
  • Salesforce

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

Both cover

  • Google Workspace
  • ISO27001
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Lark

  • Team communicationnot Salesforce
  • Document collaborationnot Salesforce
  • Project managementnot Salesforce
  • Company intranetnot Salesforce

Salesforce

  • Sales managementnot Lark
  • Customer servicenot Lark
  • Marketing automationnot Lark
  • Lead generationnot Lark
  • Analytics & reportingnot Lark

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lark

  • Lark's own pricing page description states it offers a free starter pack, a Pro plan, and an Enterprise plan, and directs buyers to Contact us rather than publishing Pro/Enterprise figures on the rendered page.

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Lark

Free
  • StarterFree
    • Up to 50 users
    • 100GB storage
    • Unlimited messaging
  • Pro$12/month
    • Unlimited users
    • 1TB storage per user
    • 24-hour meetings
  • Enterprise$20/month
    • SSO/SAML
    • eDiscovery
    • Custom retention

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Lark if

  • You need team messaging.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want video conferencing.
Lark review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is Lark or Salesforce better?
Neither clearly leads. Lark starts at Free and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lark or Salesforce?
Lark has a free tier; the other does not. Paid plans start at Free for Lark and $25/month for Salesforce.
Does Lark or Salesforce run on more platforms?
Lark runs on Web, Windows, Macos, Linux, Ios, Android. Salesforce runs on Web, Ios, Android, Api.
Can I use Lark for free?
Yes. Lark has a free tier, so you can try it without paying. Salesforce starts at $25/month.
What is Lark best used for?
Lark is most often used for team communication, document collaboration, project management, company intranet. Of those, team communication and document collaboration are not what Salesforce is typically brought in for.
What can Lark do that Salesforce cannot?
Lark covers Team messaging, Video conferencing, Collaborative docs, Cloud storage. Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards. Both handle Google Workspace, ISO27001, SOC2.
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