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Salesforce vs TeamViewer

Salesforce logo

Salesforce

All industries

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite
TeamViewer logo

TeamViewer

Communication & Collaboration

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually; TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact

Where they differ

Only the attributes on which Salesforce and TeamViewer actually diverge.

Attributes where Salesforce and TeamViewer differ
AttributeSalesforceTeamViewer
Starting price$25/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, Android, ApiWeb
CategoryAll industriesCommunication & Collaboration
Founded1999Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

Only in TeamViewer

Nothing recorded that Salesforce does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Salesforce

  • Sales managementnot TeamViewer
  • Customer servicenot TeamViewer
  • Marketing automationnot TeamViewer
  • Lead generationnot TeamViewer
  • Analytics & reportingnot TeamViewer

TeamViewer

No use cases recorded yet. See the TeamViewer review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Pricing, plan by plan

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Which should you pick?

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Choose TeamViewer if

Nothing in the data separates TeamViewer from Salesforce on the points above - pick on price and on how each one feels to use.

TeamViewer review

Questions people ask

Is Salesforce or TeamViewer better?
Neither clearly leads. Salesforce starts at $25/month and TeamViewer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Salesforce or TeamViewer?
Salesforce starts at $25/month and TeamViewer at On request.
Does Salesforce or TeamViewer run on more platforms?
Salesforce runs on Web, Ios, Android, Api. TeamViewer runs on Web.
What is Salesforce best used for?
Salesforce is most often used for sales management, customer service, marketing automation, lead generation. Of those, sales management and customer service are not what TeamViewer is typically brought in for.
What can Salesforce do that TeamViewer cannot?
Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards.
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