Softwr

Software · head to head

Rocket.Chat vs Salesforce

Rocket.Chat logo

Rocket.Chat

Software

Deployment flexibility and compliance across regulatory frameworks

From
On request
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

Software

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Rocket.Chat no prices, tier names with numbers, or minimum seats are published anywhere on the pricing page; all three paid editions (Commercial, Government, Defense) route to Contact sales or Contact us; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Where they differ

Only the attributes on which Rocket.Chat and Salesforce actually diverge.

Attributes where Rocket.Chat and Salesforce differ
AttributeRocket.ChatSalesforce
Starting priceOn request$25/month
Pricing modelquotesubscription
PlatformsWebWeb, Ios, Android, Api
FoundedUnknown1999

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rocket.Chat

Nothing recorded that Salesforce does not also cover.

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

What people use each for

The jobs each tool is most often brought in to do.

Rocket.Chat

No use cases recorded yet. See the Rocket.Chat review.

Salesforce

  • Sales managementnot Rocket.Chat
  • Customer servicenot Rocket.Chat
  • Marketing automationnot Rocket.Chat
  • Lead generationnot Rocket.Chat
  • Analytics & reportingnot Rocket.Chat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rocket.Chat

  • No prices, tier names with numbers, or minimum seats are published anywhere on the pricing page; all three paid editions (Commercial, Government, Defense) route to Contact sales or Contact us
  • The free community edition is not represented on the pricing page at all, which lists only the three quote-only enterprise tiers

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Rocket.Chat

On request

No published plan breakdown. See the Rocket.Chat review.

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Rocket.Chat if

Nothing in the data separates Rocket.Chat from Salesforce on the points above - pick on price and on how each one feels to use.

Rocket.Chat review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is Rocket.Chat or Salesforce better?
Neither clearly leads. Rocket.Chat starts at On request and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rocket.Chat or Salesforce?
Rocket.Chat starts at On request and Salesforce at $25/month.
Does Rocket.Chat or Salesforce run on more platforms?
Rocket.Chat runs on Web. Salesforce runs on Web, Ios, Android, Api.
What can Rocket.Chat do that Salesforce cannot?
Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Rocket.Chat

More on Salesforce

Keep looking

Other head to heads