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Software · head to head

RingCentral Video vs Salesforce

RingCentral Video logo

RingCentral Video

Software

Connected cloud communications

From
$19.99/month
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

Software

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
  • They diverge on capability: RingCentral Video covers HD video conferencing, Salesforce covers Contact management.

Where they differ

Only the attributes on which RingCentral Video and Salesforce actually diverge.

Attributes where RingCentral Video and Salesforce differ
AttributeRingCentral VideoSalesforce
Starting price$19.99/month$25/month
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, Ios, Android, Api

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown), founded (1999).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Screen sharing
  • Virtual backgrounds
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

Both cover

  • Microsoft 365
  • Google Workspace
  • Slack
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot Salesforce
  • Replacing on-premise PBX hardware for distributed teamsnot Salesforce

Salesforce

  • Sales managementnot RingCentral Video
  • Customer servicenot RingCentral Video
  • Marketing automationnot RingCentral Video
  • Lead generationnot RingCentral Video
  • Analytics & reportingnot RingCentral Video

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

RingCentral Video

$19.99/month
  • Essentials$19.99/month
    • Video meetings
    • Phone service
    • Text messaging
  • Standard$27.99/month
    • Everything in Essentials
    • Advanced meeting controls
    • Call recording
  • Premium$34.99/month
    • Everything in Standard
    • Advanced security features
    • Compliance recording
  • Enterprise$undefined/month
    • Unlimited everything
    • Custom deployment
    • Dedicated account manager

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose RingCentral Video if

  • You need hd video conferencing.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.
RingCentral Video review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is RingCentral Video or Salesforce better?
Neither clearly leads. RingCentral Video starts at $19.99/month and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral Video or Salesforce?
RingCentral Video starts at $19.99/month and Salesforce at $25/month.
Does RingCentral Video or Salesforce run on more platforms?
RingCentral Video runs on Web, Windows, Macos, Ios, Android. Salesforce runs on Web, Ios, Android, Api.
What is RingCentral Video best used for?
RingCentral Video is most often used for cloud business phone system with video meetings and team messaging, replacing on-premise pbx hardware for distributed teams. Of those, cloud business phone system with video meetings and team messaging and replacing on-premise pbx hardware for distributed teams are not what Salesforce is typically brought in for.
What can RingCentral Video do that Salesforce cannot?
RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds. Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards. Both handle Microsoft 365, Google Workspace, Slack, SOC2.
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