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Automotive · head to head

AutoVitals vs Carfax

AutoVitals logo

AutoVitals

Automotive

Digital inspection and shop management

From
$199/month
Rated
-
Full reviewWebsite
Carfax logo

Carfax

Automotive

Vehicle history reports and information

From
$2.99/report
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.; Carfax cARFAX's dealer-facing mobile app is restricted to business subscribers and explicitly cannot be used with a consumer CARFAX account
  • They diverge on capability: AutoVitals covers Digital inspections, Carfax covers Vehicle history reports.

Where they differ

Only the attributes on which AutoVitals and Carfax actually diverge.

Attributes where AutoVitals and Carfax differ
AttributeAutoVitalsCarfax
Starting price$199/month$2.99/report
PlatformsWeb, Mobile, App, TabletWeb, Mobile, App
Founded20111984

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AutoVitals

  • Digital inspections
  • Photo documentation
  • Video capability
  • Customer reports
  • Shop management
  • Work order tracking
  • Customer portal
  • Mobile application

Only in Carfax

  • Vehicle history reports
  • Service records
  • Accident information
  • Ownership history
  • Title information
  • Manufacturer recalls
  • Odometer readings
  • Price analysis

Both cover

  • Email services
  • Mobile apps
  • SSL encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

AutoVitals

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Carfax

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AutoVitals

  • The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.

Carfax

  • CARFAX's dealer-facing mobile app is restricted to business subscribers and explicitly cannot be used with a consumer CARFAX account

Pricing, plan by plan

AutoVitals

$199/month
  • Essential$199/month
    • Digital inspections
    • Photo documentation
    • Customer reports
  • Professional$399/month
    • Everything in Essential
    • Shop management
    • Customer portal
  • Enterprise$699/month
    • Everything in Professional
    • Multi-location
    • Custom integration

Carfax

$2.99/report
  • Single Report$2.99/report
    • One vehicle history report
    • Service records
    • Accident history
  • Unlimited Reports$34.99/month
    • Unlimited reports
    • Service history
    • Accident information
  • Dealer Package$299/month
    • Unlimited reports
    • Dealer branding
    • Customer tools

Which should you pick?

Choose AutoVitals if

  • You need digital inspections.
  • You work on Web, Mobile, App, Tablet.
  • You also want photo documentation.
AutoVitals review

Choose Carfax if

  • You need vehicle history reports.
  • You work on Web, Mobile, App.
  • You also want service records.
Carfax review

Questions people ask

Is AutoVitals or Carfax better?
Neither clearly leads. AutoVitals starts at $199/month and Carfax at $2.99/report, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AutoVitals or Carfax?
AutoVitals starts at $199/month and Carfax at $2.99/report.
Does AutoVitals or Carfax run on more platforms?
AutoVitals runs on Web, Mobile, App, Tablet. Carfax runs on Web, Mobile, App.
What is AutoVitals best used for?
AutoVitals is most often used for dealership management, service scheduling, inventory management, sales operations.
What can AutoVitals do that Carfax cannot?
AutoVitals covers Digital inspections, Photo documentation, Video capability, Customer reports. Carfax covers Vehicle history reports, Service records, Accident information, Ownership history. Both handle Email services, Mobile apps, SSL encryption, Secure authentication.
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