Softwr

Software · head to head

Carfax vs Cars.com

Carfax logo

Carfax

Software

Vehicle history reports and information

From
$2.99/report
Rated
-
Full reviewWebsite
Cars.com logo

Cars.com

Software

Your trusted automotive marketplace

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Carfax cARFAX's dealer-facing mobile app is restricted to business subscribers and explicitly cannot be used with a consumer CARFAX account; Cars.com cars.com charges shoppers nothing; it is a free listings site monetised via dealer advertising, per the 31 Dec 2020 archive capture
  • They diverge on capability: Carfax covers Vehicle history reports, Cars.com covers Vehicle listing.

Where they differ

Only the attributes on which Carfax and Cars.com actually diverge.

Attributes where Carfax and Cars.com differ
AttributeCarfaxCars.com
Starting price$2.99/report$299/month
Founded19841998

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Mobile, App), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Carfax

  • Vehicle history reports
  • Service records
  • Accident information
  • Ownership history
  • Title information
  • Manufacturer recalls
  • Odometer readings
  • Price analysis

Only in Cars.com

  • Vehicle listing
  • Marketplace access
  • Dealer profile
  • Performance tracking
  • Mobile responsive
  • Photo and video gallery
  • Consumer research tools
  • Email marketing

Both cover

  • CRM systems
  • Lead generation
  • DMS platforms
  • Mobile apps
  • SSL encryption
  • Data protection
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

Carfax

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Cars.com

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Carfax

  • CARFAX's dealer-facing mobile app is restricted to business subscribers and explicitly cannot be used with a consumer CARFAX account

Cars.com

  • Cars.com charges shoppers nothing; it is a free listings site monetised via dealer advertising, per the 31 Dec 2020 archive capture

Pricing, plan by plan

Carfax

$2.99/report
  • Single Report$2.99/report
    • One vehicle history report
    • Service records
    • Accident history
  • Unlimited Reports$34.99/month
    • Unlimited reports
    • Service history
    • Accident information
  • Dealer Package$299/month
    • Unlimited reports
    • Dealer branding
    • Customer tools

Cars.com

$299/month
  • Basic$299/month
    • Vehicle listings
    • Marketplace visibility
    • Basic lead management
  • Standard$699/month
    • Everything in Basic
    • Advanced lead tools
    • CRM integration
  • Premium$1199/month
    • Everything in Standard
    • Priority placement
    • Marketing support

Which should you pick?

Choose Carfax if

  • You need vehicle history reports.
  • You work on Web, Mobile, App.
  • You also want service records.
Carfax review

Choose Cars.com if

  • You need vehicle listing.
  • You work on Web, Mobile, App.
  • You also want marketplace access.
Cars.com review

Questions people ask

Is Carfax or Cars.com better?
Neither clearly leads. Carfax starts at $2.99/report and Cars.com at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Carfax or Cars.com?
Carfax starts at $2.99/report and Cars.com at $299/month.
Does Carfax or Cars.com run on more platforms?
Both run on Web, Mobile, App, so platform support will not decide this one for you.
What is Carfax best used for?
Carfax is most often used for dealership management, service scheduling, inventory management, sales operations.
What can Carfax do that Cars.com cannot?
Carfax covers Vehicle history reports, Service records, Accident information, Ownership history. Cars.com covers Vehicle listing, Marketplace access, Dealer profile, Performance tracking. Both handle CRM systems, Lead generation, DMS platforms, Mobile apps.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Carfax

More on Cars.com

Keep looking

Other head to heads