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CRM & Sales · head to head

Bitrix24 vs greytHR

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
greytHR logo

greytHR

HR & Recruiting

Indian AI-first HRMS and payroll software for full-suite people management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; greytHR published starting price of INR 2,495/month covers only up to 50 employees, so larger companies must move to a higher, unpublished tier

Where they differ

Only the attributes on which Bitrix24 and greytHR actually diverge.

Attributes where Bitrix24 and greytHR differ
AttributeBitrix24greytHR
Starting priceFreeOn request
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
CategoryCRM & SalesHR & Recruiting
Founded2012Unknown

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in greytHR

Nothing recorded that Bitrix24 does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot greytHR
  • Team chat, tasks and project management in one suitenot greytHR
  • Telephony and email integrated with customer recordsnot greytHR
  • Document storage and collaborationnot greytHR
  • Workflow automation and HR records on the higher tiersnot greytHR

greytHR

No use cases recorded yet. See the greytHR review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

greytHR

  • Published starting price of INR 2,495/month covers only up to 50 employees, so larger companies must move to a higher, unpublished tier
  • The platform serves 34,000+ companies and its entry tier is scoped by headcount rather than by feature set, meaning growth past 50 employees forces a plan change

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

greytHR

On request

No published plan breakdown. See the greytHR review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose greytHR if

Nothing in the data separates greytHR from Bitrix24 on the points above - pick on price and on how each one feels to use.

greytHR review

Questions people ask

Is Bitrix24 or greytHR better?
Neither clearly leads. Bitrix24 starts at Free and greytHR at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or greytHR?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and On request for greytHR.
Does Bitrix24 or greytHR run on more platforms?
Bitrix24 runs on Web, Ios, Android. greytHR runs on Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. greytHR starts at On request.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what greytHR is typically brought in for.
What can Bitrix24 do that greytHR cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management.
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Related pages

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