Softwr

CRM & Sales · head to head

Bitrix24 vs HiBob

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
HiBob logo

HiBob

HR & Recruiting

Modern HR for modern businesses

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; HiBob pricing not publicly displayed; requires contacting sales for custom quote
  • They diverge on capability: Bitrix24 covers Contact management, HiBob covers Core HR.

Where they differ

Only the attributes on which Bitrix24 and HiBob actually diverge.

Attributes where Bitrix24 and HiBob differ
AttributeBitrix24HiBob
Starting priceFreeOn request
Free tierYesNo
CategoryCRM & SalesHR & Recruiting
Founded20122015

Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Zapier

Only in HiBob

  • Core HR
  • Onboarding
  • Time Off Management
  • Performance Management
  • Compensation
  • People Analytics
  • Engagement
  • Microsoft Teams

Both cover

  • Slack
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot HiBob
  • Team chat, tasks and project management in one suitenot HiBob
  • Telephony and email integrated with customer recordsnot HiBob
  • Document storage and collaborationnot HiBob
  • Workflow automation and HR records on the higher tiersnot HiBob

HiBob

  • Core HR system of record with automated workflowsnot Bitrix24
  • Performance management, learning and skills trackingnot Bitrix24
  • US and UK payroll, benefits and time trackingnot Bitrix24
  • Workforce planning and compensation review cyclesnot Bitrix24
  • Employee self-service for a distributed workforcenot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

HiBob

  • Pricing not publicly displayed; requires contacting sales for custom quote
  • Limited payroll functionality compared to dedicated payroll platforms
  • Smaller integration ecosystem compared to larger HR platforms

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

HiBob

On request
  • Bob$undefined/month
    • Core HR
    • Onboarding
    • Time Off

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose HiBob if

  • You need core hr.
  • You work on Web, iOS, Android.
  • You also want onboarding.
HiBob review

Questions people ask

Is Bitrix24 or HiBob better?
Neither clearly leads. Bitrix24 starts at Free and HiBob at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or HiBob?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and On request for HiBob.
Does Bitrix24 or HiBob run on more platforms?
Bitrix24 runs on Web, Ios, Android. HiBob runs on Web, iOS, Android.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. HiBob starts at On request.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what HiBob is typically brought in for.
What can Bitrix24 do that HiBob cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. HiBob covers Core HR, Onboarding, Time Off Management, Performance Management. Both handle Slack, Web support, Ios support, Android support.

Answered from the vendors’ own pages

HiBob: What modules does HiBob include?

HiBob includes Core HR, Time & Attendance, Performance & Goals, Compensation Management, Global Operations, and Analytics modules that can be selected based on organizational needs.

Source
HiBob: How is HiBob pricing calculated?

HiBob pricing is customized based on company size (1-49, 50-199, 200-999, or 1,000+ employees) and the specific modules selected. Pricing is on a per-employee basis.

Source
HiBob: Does HiBob offer a mobile app?

Yes, HiBob includes mobile app access as part of all plans, allowing employees to manage their HR tasks on the go.

Source
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Related pages

More on Bitrix24

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