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Software · head to head

Bitrix24 vs CharlieHR

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
CharlieHR logo

CharlieHR

Software

HR software built for small businesses

From
£5/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; CharlieHR limited payroll integration capabilities compared to dedicated payroll platforms
  • They diverge on capability: Bitrix24 covers Contact management, CharlieHR covers Employee Database.

Where they differ

Only the attributes on which Bitrix24 and CharlieHR actually diverge.

Attributes where Bitrix24 and CharlieHR differ
AttributeBitrix24CharlieHR
Starting priceFree£5/month
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Mobile (iOS/Android)
Founded20122015

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Google Apps

Only in CharlieHR

  • Employee Database
  • Time Off Management
  • Onboarding
  • Performance Reviews
  • Team Engagement
  • Company Directory
  • Google Workspace

Both cover

  • Slack
  • Zapier
  • Microsoft 365
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot CharlieHR
  • Team chat, tasks and project management in one suitenot CharlieHR
  • Telephony and email integrated with customer recordsnot CharlieHR
  • Document storage and collaborationnot CharlieHR
  • Workflow automation and HR records on the higher tiersnot CharlieHR

CharlieHR

No use cases recorded yet. See the CharlieHR review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

CharlieHR

  • Limited payroll integration capabilities compared to dedicated payroll platforms
  • Pricing structure geared toward UK and Europe, with limited localization for other regions
  • Add-on services like Charlie Recruit and Charlie Advice incur additional costs
  • Smaller employee base (approximately 30 people) compared to enterprise HR competitors

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

CharlieHR

£5/month
  • Core HR (Teams 1-4)$5/month
    • Employee onboarding
    • Time off management
    • Document storage

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose CharlieHR if

  • You need employee database.
  • You work on Web, Mobile (iOS/Android).
  • You also want time off management.
CharlieHR review

Questions people ask

Is Bitrix24 or CharlieHR better?
Neither clearly leads. Bitrix24 starts at Free and CharlieHR at £5/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or CharlieHR?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and £5/month for CharlieHR.
Does Bitrix24 or CharlieHR run on more platforms?
Bitrix24 runs on Web, Ios, Android. CharlieHR runs on Web, Mobile (iOS/Android).
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. CharlieHR starts at £5/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what CharlieHR is typically brought in for.
What can Bitrix24 do that CharlieHR cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. CharlieHR covers Employee Database, Time Off Management, Onboarding, Performance Reviews. Both handle Slack, Zapier, Microsoft 365, Web support.

Answered from the vendors’ own pages

CharlieHR: Does CharlieHR offer a free plan?

CharlieHR does not have a free plan, but offers a 7-day free trial without requiring a credit card. Pricing starts at £5/month for teams of 1-4 employees.

Source
CharlieHR: What are CharlieHR's core features?

Core features include employee onboarding, time off tracking, performance reviews, document storage, employee engagement tools, and benefits management with access to 30,000+ discounts.

Source
CharlieHR: Does CharlieHR integrate with payroll systems?

CharlieHR integrates with major HR tech stacks and offers add-on services like Charlie Recruit for hiring automation. Payroll integration capabilities depend on the specific payroll provider you use.

Source
CharlieHR: Is CharlieHR GDPR compliant?

Yes. CharlieHR is GDPR-compliant and ISO 27001-certified, providing strong data security and privacy compliance for European businesses.

Source
CharlieHR: Does CharlieHR support multi-currency?

CharlieHR's pricing is primarily in GBP (British Pounds). International users can access the platform but currency and localization options may be limited.

Source
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Related pages

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