Software · head to head
Bitrix24 vs Homebase
The short version
- Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Homebase free Basic plan is capped at 10 employees and a single location
Where they differ
Only the attributes on which Bitrix24 and Homebase actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bitrix24
- Contact management
- Sales pipeline
- Service desk
- Project management
- Chat
- Automation
- Mobile app
- Slack
Only in Homebase
Nothing recorded that Bitrix24 does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Bitrix24
- CRM and sales pipeline management for a small businessnot Homebase
- Team chat, tasks and project management in one suitenot Homebase
- Telephony and email integrated with customer recordsnot Homebase
- Document storage and collaborationnot Homebase
- Workflow automation and HR records on the higher tiersnot Homebase
Homebase
No use cases recorded yet. See the Homebase review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bitrix24
- The free plan is limited to 2 users and 5 GB of storage
- Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
- Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
- Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
- SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month
Homebase
- Free Basic plan is capped at 10 employees and a single location
- Paid plans are billed per location per month ($30, $70 or $120), so a multi-location business pays the rate again for each site
- Payroll is a separate add-on at $39 per month plus $6 per month per employee paid
- Tip Manager and Task Manager are further add-ons billed per location per month on top of the base plan
Pricing, plan by plan
Bitrix24
Free- FreeFree
- Up to 12 users
- Basic CRM
- Chat
- Basic$39/month
- Everything in Free
- Sales automation
- Customer portal
- Standard$99/month
- Everything in Basic
- Advanced automation
- Custom fields
- Professional$199/month
- Everything in Standard
- Dedicated support
Homebase
FreeNo published plan breakdown. See the Homebase review.
Which should you pick?
Choose Bitrix24 if
- You need contact management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sales pipeline.
Questions people ask
- Is Bitrix24 or Homebase better?
- Neither clearly leads. Bitrix24 starts at Free and Homebase at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bitrix24 or Homebase?
- Bitrix24 starts at Free and Homebase at Free.
- Does Bitrix24 or Homebase run on more platforms?
- Bitrix24 runs on Web, Ios, Android. Homebase runs on Web.
- Can I use Bitrix24 for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Bitrix24 best used for?
- Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Homebase is typically brought in for.
- What can Bitrix24 do that Homebase cannot?
- Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management.
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