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CRM & Sales · head to head

Bitrix24 vs Bonusly

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Bonusly logo

Bonusly

HR & Recruiting

Employee recognition that builds culture

From
$3/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Bonusly the free plan is capped at 8 users
  • They diverge on capability: Bitrix24 covers Contact management, Bonusly covers Peer-to-peer recognition.

Where they differ

Only the attributes on which Bitrix24 and Bonusly actually diverge.

Attributes where Bitrix24 and Bonusly differ
AttributeBitrix24Bonusly
Starting priceFree$3/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
CategoryCRM & SalesHR & Recruiting

Identical on both: pricing model (subscription), user rating (Not yet rated), founded (2012).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Google Apps

Only in Bonusly

  • Peer-to-peer recognition
  • Points-based rewards
  • Manager awards
  • Reward catalog
  • Automated milestones
  • Public recognition feed
  • Analytics & insights
  • Custom company values

Both cover

  • Slack
  • Zapier
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Bonusly
  • Team chat, tasks and project management in one suitenot Bonusly
  • Telephony and email integrated with customer recordsnot Bonusly
  • Document storage and collaborationnot Bonusly
  • Workflow automation and HR records on the higher tiersnot Bonusly

Bonusly

  • Peer-to-peer recognition with points employees give each othernot Bitrix24
  • Redeeming points for gift cards and rewardsnot Bitrix24
  • Recognition inside Slack or Microsoft Teamsnot Bitrix24
  • Tracking recognition patterns across teamsnot Bitrix24
  • Company-wide awards programmes on the top tiernot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Bonusly

  • The free plan is capped at 8 users
  • Reward funding is separate from the subscription: a $10 gift card costs $10 on top of the per-user fee
  • The Bizy AI assistant costs $2 per user per month more, at $5 against $3
  • SAML single sign-on, awards programmes and a dedicated success manager are on the quote-only Organization tier
  • Advanced analytics and automations start at the Team tier

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Bonusly

$3/month
  • Core$3/month
    • Peer-to-peer recognition
    • Points-based rewards
    • Reward catalog
  • Pro$5/month
    • Everything in Core
    • Manager awards
    • Automated milestones
  • Custom$undefined/month
    • Everything in Pro
    • Custom rewards
    • API access

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Bonusly if

  • You need peer-to-peer recognition.
  • You work on Web, Ios, Android, Api.
  • You also want points-based rewards.
Bonusly review

Questions people ask

Is Bitrix24 or Bonusly better?
Neither clearly leads. Bitrix24 starts at Free and Bonusly at $3/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Bonusly?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $3/month for Bonusly.
Does Bitrix24 or Bonusly run on more platforms?
Bitrix24 runs on Web, Ios, Android. Bonusly runs on Web, Ios, Android, Api.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Bonusly starts at $3/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Bonusly is typically brought in for.
What can Bitrix24 do that Bonusly cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Bonusly covers Peer-to-peer recognition, Points-based rewards, Manager awards, Reward catalog. Both handle Slack, Zapier, GDPR.
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