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Software · head to head

Capsule CRM vs greytHR

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
greytHR logo

greytHR

Software

Indian AI-first HRMS and payroll software for full-suite people management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; greytHR published starting price of INR 2,495/month covers only up to 50 employees, so larger companies must move to a higher, unpublished tier

Where they differ

Only the attributes on which Capsule CRM and greytHR actually diverge.

Attributes where Capsule CRM and greytHR differ
AttributeCapsule CRMgreytHR
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

greytHR

  • Published starting price of INR 2,495/month covers only up to 50 employees, so larger companies must move to a higher, unpublished tier
  • The platform serves 34,000+ companies and its entry tier is scoped by headcount rather than by feature set, meaning growth past 50 employees forces a plan change

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

greytHR

On request

No published plan breakdown. See the greytHR review.

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose greytHR if

Nothing in the data separates greytHR from Capsule CRM on the points above - pick on price and on how each one feels to use.

greytHR review

Questions people ask

Is Capsule CRM or greytHR better?
Neither clearly leads. Capsule CRM starts at Free and greytHR at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or greytHR?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and On request for greytHR.
Does Capsule CRM or greytHR run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. greytHR starts at On request.
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