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CRM · head to head

Bitrix24 vs Excalidraw

Bitrix24 logo

Bitrix24

CRM

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Excalidraw logo

Excalidraw

Technology

Virtual whiteboard for sketching hand-drawn like diagrams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 enterprise pricing scales significantly ($399-7999/month); Excalidraw advanced features (unlimited private scenes/folders, cloud storage, access management, presentations, extended AI, team management) are gated behind Excalidraw+
  • They diverge on capability: Bitrix24 covers Contact management, Excalidraw covers Hand-drawn style diagrams.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Bitrix24 and Excalidraw actually diverge.

Attributes where Bitrix24 and Excalidraw differ
AttributeBitrix24Excalidraw
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb
CategoryCRMTechnology
Founded20122020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Excalidraw

  • Hand-drawn style diagrams
  • Real-time collaboration
  • Infinite canvas
  • Shape libraries
  • Text support
  • Image import
  • Export options
  • Keyboard shortcuts

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales managementnot Excalidraw
  • Project management with Kanban/Ganttnot Excalidraw
  • Team collaboration and chatnot Excalidraw
  • E-commerce integrationnot Excalidraw

Excalidraw

  • Wireframing and diagrammingnot Bitrix24
  • Real-time collaborative whiteboardingnot Bitrix24
  • Hand-drawn-style illustrations for docs and decksnot Bitrix24
  • Embedding a whiteboard into third-party apps via the npm packagenot Bitrix24
  • Visual planning and note-takingnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • Enterprise pricing scales significantly ($399-7999/month)
  • Monthly billing costs 31% more than annual billing

Excalidraw

  • Advanced features (unlimited private scenes/folders, cloud storage, access management, presentations, extended AI, team management) are gated behind Excalidraw+
  • Free hosted version persists via scene links/local storage rather than a managed multi-scene workspace
  • Self-hosting the full collaborative stack requires standing up a websocket server and storage beyond the npm editor package
  • No official native desktop or app-store mobile apps - web/PWA only

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • 1-2 users
    • 5GB storage
    • Basic CRM
  • Basic$49/month
    • 5 users
    • 24GB storage
    • Sales pipelines
  • Standard$99/month
    • 50 users
    • 100GB storage
    • Sales automation
  • Professional$199/month
    • 100 users
    • 1TB storage
    • AI-powered sales

Excalidraw

Free
  • Excalidraw+$6/month
    • Unlimited private scenes and folders
    • Cloud storage
    • Access management

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Excalidraw if

  • You need hand-drawn style diagrams.
  • You want to start without paying.
  • You also want real-time collaboration.
Excalidraw review

Questions people ask

Is Bitrix24 or Excalidraw better?
Neither clearly leads. Bitrix24 starts at Free and Excalidraw at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Excalidraw?
Bitrix24 starts at Free and Excalidraw at Free.
Does Bitrix24 or Excalidraw run on more platforms?
Bitrix24 runs on Web, Ios, Android. Excalidraw runs on Web.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales management, project management with kanban/gantt, team collaboration and chat, e-commerce integration. Of those, crm and sales management and project management with kanban/gantt are not what Excalidraw is typically brought in for.
What can Bitrix24 do that Excalidraw cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Excalidraw covers Hand-drawn style diagrams, Real-time collaboration, Infinite canvas, Shape libraries. Both handle Cloud deployment, Web support.

Answered from the vendors’ own pages

Bitrix24: How much does Bitrix24 cost?

Bitrix24 offers tiered pricing from free up to $7,999/month for Enterprise. Basic starts at $49/month (annual) or $69/month (monthly) for 5 users, Standard at $99-$144/month for 50 users, Professional at $199-$289/month for 100 users, and Enterprise at $399-7,999/month for up to 10,000 users with up to 30TB storage. Annual billing offers up to 31% savings versus monthly billing.

Source
Excalidraw: Is Excalidraw free?

Excalidraw appears to be a free drawing application available at no cost to users. The website does not display information about pricing tiers or premium features, suggesting it is offered as a free service.

Source
Bitrix24: Is there a free version of Bitrix24?

Yes, Bitrix24 offers a free plan for 1-2 users with 5GB storage and basic features including CRM, Kanban/Gantt task management, shared calendars, chat, and video calls. No credit card is required.

Source
Excalidraw: Does Excalidraw offer paid plans?

No pricing tiers or paid upgrade options are mentioned on the Excalidraw website, which indicates the service is available entirely free without commercial pricing models.

Source
Bitrix24: What features does Bitrix24's Standard plan add over Basic?

The Standard plan at $99/month (annual) or $144/month (monthly) supports 50 users with 100GB storage and adds sales automation, unlimited leads, invoices, online payments, e-commerce capabilities, and unlimited projects beyond Basic plan features.

Source
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