Softwr

CRM · head to head

Bitrix24 vs Dropbox

Bitrix24 logo

Bitrix24

CRM

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Dropbox logo

Dropbox

Technology

Cloud storage and file synchronization service

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 enterprise pricing scales significantly ($399-7999/month); Dropbox the free Basic plan gives 2 GB of storage
  • They diverge on capability: Bitrix24 covers Contact management, Dropbox covers File synchronization.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Bitrix24 and Dropbox actually diverge.

Attributes where Bitrix24 and Dropbox differ
AttributeBitrix24Dropbox
Pricing modelsubscriptionfreemium
PlatformsWeb, Ios, AndroidWindows, Macos, Linux, Ios, Android, Web
CategoryCRMTechnology
Founded20122007

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Zapier

Only in Dropbox

  • File synchronization
  • Cloud storage
  • File sharing
  • Version history
  • Offline access
  • Microsoft Office
  • Google Workspace
  • Zoom

Both cover

  • Slack
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales managementnot Dropbox
  • Project management with Kanban/Ganttnot Dropbox
  • Team collaboration and chatnot Dropbox
  • E-commerce integrationnot Dropbox

Dropbox

  • File backupnot Bitrix24
  • Team collaborationnot Bitrix24
  • Content sharingnot Bitrix24
  • Remote worknot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • Enterprise pricing scales significantly ($399-7999/month)
  • Monthly billing costs 31% more than annual billing

Dropbox

  • The free Basic plan gives 2 GB of storage
  • Version history is 30 days on Plus, 180 days on Standard and 1 year on Advanced
  • File transfers are capped at 50 GB on Plus and 100 GB on the team plans
  • The Advanced team plan requires a minimum of 3 users at $24 per user per month
  • eSignature requests are limited to 3 per month on Plus and Standard

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • 1-2 users
    • 5GB storage
    • Basic CRM
  • Basic$49/month
    • 5 users
    • 24GB storage
    • Sales pipelines
  • Standard$99/month
    • 50 users
    • 100GB storage
    • Sales automation
  • Professional$199/month
    • 100 users
    • 1TB storage
    • AI-powered sales

Dropbox

Free
  • BasicFree
    • 2GB storage
    • File sharing and storage
  • Plus$9.99/month
    • 2TB storage
    • File transfer up to 50GB
    • PDF editing
  • Standard$15/month
    • 3TB for team
    • 180-day file recovery
    • 100GB transfers
  • Advanced$24/month
    • 15TB for team
    • 1-year file recovery
    • End-to-end encryption

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Dropbox if

  • You need file synchronization.
  • You want to start without paying.
  • You work on Windows, Macos, Linux, Ios, Android, Web.
  • You also want cloud storage.
Dropbox review

Questions people ask

Is Bitrix24 or Dropbox better?
Neither clearly leads. Bitrix24 starts at Free and Dropbox at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Dropbox?
Bitrix24 starts at Free and Dropbox at Free.
Does Bitrix24 or Dropbox run on more platforms?
Bitrix24 runs on Web, Ios, Android. Dropbox runs on Windows, Macos, Linux, Ios, Android, Web.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales management, project management with kanban/gantt, team collaboration and chat, e-commerce integration. Of those, crm and sales management and project management with kanban/gantt are not what Dropbox is typically brought in for.
What can Bitrix24 do that Dropbox cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Dropbox covers File synchronization, Cloud storage, File sharing, Version history. Both handle Slack, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Bitrix24: How much does Bitrix24 cost?

Bitrix24 offers tiered pricing from free up to $7,999/month for Enterprise. Basic starts at $49/month (annual) or $69/month (monthly) for 5 users, Standard at $99-$144/month for 50 users, Professional at $199-$289/month for 100 users, and Enterprise at $399-7,999/month for up to 10,000 users with up to 30TB storage. Annual billing offers up to 31% savings versus monthly billing.

Source
Dropbox: How much does Dropbox cost?

Dropbox offers a free 2GB plan. Plus is $9.99/month (2TB), Standard is $15/user/month (3TB team), and Advanced is $24/user/month (15TB team).

Source
Bitrix24: Is there a free version of Bitrix24?

Yes, Bitrix24 offers a free plan for 1-2 users with 5GB storage and basic features including CRM, Kanban/Gantt task management, shared calendars, chat, and video calls. No credit card is required.

Source
Dropbox: Is Dropbox free?

Yes, Dropbox Basic is free with 2GB of storage for personal use and file sharing.

Source
Bitrix24: What features does Bitrix24's Standard plan add over Basic?

The Standard plan at $99/month (annual) or $144/month (monthly) supports 50 users with 100GB storage and adds sales automation, unlimited leads, invoices, online payments, e-commerce capabilities, and unlimited projects beyond Basic plan features.

Source
Dropbox: What is the difference between Dropbox Plus, Standard, and Advanced?

Plus at $9.99/month offers 2TB personal storage. Standard at $15/user/month offers 3TB for teams with 180-day recovery. Advanced at $24/user/month offers 15TB with 1-year recovery and single sign-on.

Source
Share

Related pages

More on Bitrix24

More on Dropbox

Keep looking

Other head to heads