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CRM · head to head

Bitrix24 vs Height

Bitrix24 logo

Bitrix24

CRM

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
H

Height

Technology

A project management tool from a small independent vendor that uses AI agents to handle routine ticket maintenance.

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 enterprise pricing scales significantly ($399-7999/month); Height it is one product from one small venture-funded company with no second line of business underwriting it, so adopting it as your system of record is a bet on that company's funding, and the tool holds work history you would have to reconstruct elsewhere if the bet fails.
  • They diverge on capability: Bitrix24 covers Contact management, Height covers Autonomous triage.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Bitrix24 and Height actually diverge.

Attributes where Bitrix24 and Height differ
AttributeBitrix24Height
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb
CategoryCRMTechnology
Founded20122018

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Height

  • Autonomous triage
  • Duplicate detection
  • Attribute maintenance
  • Per-task chat
  • Multiple views
  • Developer integrations
  • Custom fields and filters
  • Public API

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales managementnot Height
  • Project management with Kanban/Ganttnot Height
  • Team collaboration and chatnot Height
  • E-commerce integrationnot Height

Height

  • A product or engineering team with no dedicated project manager, where backlog upkeep currently falls on whoever has timenot Bitrix24
  • Teams leaving Jira because its configuration and administration cost more attention than the tracking is worthnot Bitrix24
  • A support or intake queue where incoming requests need categorising and deduplicating before anyone can plan themnot Bitrix24
  • Startups that want tasks, chat and progress tracking in one tool rather than stitching a tracker to a chat appnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • Enterprise pricing scales significantly ($399-7999/month)
  • Monthly billing costs 31% more than annual billing

Height

  • It is one product from one small venture-funded company with no second line of business underwriting it, so adopting it as your system of record is a bet on that company's funding, and the tool holds work history you would have to reconstruct elsewhere if the bet fails.
  • The 2024 relaunch as Height 2.0 reoriented the product around AI agents and changed workflows customers had already built on, which is the clearest available evidence of how much the product may be re-shaped again under you.
  • The ecosystem is small next to Jira, Linear and Asana: fewer third-party integrations, no consultancy market, and far less written material to search when something behaves unexpectedly, so support questions go to the vendor and wait.
  • The automation only pays off if tasks contain enough substance for a model to work with; on a team whose tickets are two-word titles, the agents have nothing to triage or deduplicate and the product reduces to an ordinary tracker at a premium.
  • Task content is processed by hosted large language models, so a security review becomes a question about subprocessors and data handling, and there is no self-hosted or on-premises deployment to fall back on if the answer is unacceptable.
  • There is no widely used two-way synchronisation with Jira, so an organisation where one team adopts Height and the rest stay on Jira ends up with two systems of record and manual reconciliation between them.

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • 1-2 users
    • 5GB storage
    • Basic CRM
  • Basic$49/month
    • 5 users
    • 24GB storage
    • Sales pipelines
  • Standard$99/month
    • 50 users
    • 100GB storage
    • Sales automation
  • Professional$199/month
    • 100 users
    • 1TB storage
    • AI-powered sales

Height

Free

No published plan breakdown. See the Height review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Height if

  • You need autonomous triage.
  • You want to start without paying.
  • You also want duplicate detection.
Height review

Questions people ask

Is Bitrix24 or Height better?
Neither clearly leads. Bitrix24 starts at Free and Height at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Height?
Bitrix24 starts at Free and Height at Free.
Does Bitrix24 or Height run on more platforms?
Bitrix24 runs on Web, Ios, Android. Height runs on Web.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales management, project management with kanban/gantt, team collaboration and chat, e-commerce integration. Of those, crm and sales management and project management with kanban/gantt are not what Height is typically brought in for.
What can Bitrix24 do that Height cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Height covers Autonomous triage, Duplicate detection, Attribute maintenance, Per-task chat.

Answered from the vendors’ own pages

Bitrix24: How much does Bitrix24 cost?

Bitrix24 offers tiered pricing from free up to $7,999/month for Enterprise. Basic starts at $49/month (annual) or $69/month (monthly) for 5 users, Standard at $99-$144/month for 50 users, Professional at $199-$289/month for 100 users, and Enterprise at $399-7,999/month for up to 10,000 users with up to 30TB storage. Annual billing offers up to 31% savings versus monthly billing.

Source
Height: How is this different from Jira automation?

Jira automation is rule-based: you define a trigger and an action. Height's agents read the content of tasks and act on judgement, such as recognising that two tickets describe the same bug, which no rule can express.

Bitrix24: Is there a free version of Bitrix24?

Yes, Bitrix24 offers a free plan for 1-2 users with 5GB storage and basic features including CRM, Kanban/Gantt task management, shared calendars, chat, and video calls. No credit card is required.

Source
Height: Can we self-host it?

No. It is software as a service only, with no on-premises or private-cloud deployment. If your requirements rule out a hosted tracker, this is not a candidate.

Bitrix24: What features does Bitrix24's Standard plan add over Basic?

The Standard plan at $99/month (annual) or $144/month (monthly) supports 50 users with 100GB storage and adds sales automation, unlimited leads, invoices, online payments, e-commerce capabilities, and unlimited projects beyond Basic plan features.

Source
Height: What happens to our data if the company fails?

You would need an export and a migration to another tool. This is the standard risk with a single-product startup, and it is worth confirming the export path covers task history, comments and custom fields before committing to it.

Height: Does it work for non-engineering teams?

Yes, the views and custom fields are generic enough for marketing, operations or support queues. Its integrations, though, are aimed at software teams, so a non-engineering team gets less of the surrounding value.

Height: Do the AI features need our tickets to be well written?

In practice, yes. Triage, deduplication and attribute maintenance work from what is written in the task, so the return is much higher on a team that already writes descriptive tickets than on one that does not.

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