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BetterHelp vs NextGen Enterprise EHR

BetterHelp logo

BetterHelp

Software

Online therapy and counseling services

From
$50/week
Rated
-
Full reviewWebsite
NextGen Enterprise EHR logo

NextGen Enterprise EHR

Software

Enterprise-grade EHR and RCM for large healthcare organizations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; NextGen Enterprise EHR nextGen Enterprise is designed for mid-size to enterprise practices with 10 or more providers, per the vendor product page
  • They diverge on capability: BetterHelp covers Video Sessions, NextGen Enterprise EHR covers Electronic Health Records.

Where they differ

Only the attributes on which BetterHelp and NextGen Enterprise EHR actually diverge.

Attributes where BetterHelp and NextGen Enterprise EHR differ
AttributeBetterHelpNextGen Enterprise EHR
Starting price$50/weekOn request
Pricing modelUnknownquote
PlatformsWeb, iOS, AndroidWeb, Desktop
Founded20131997

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BetterHelp

  • Video Sessions
  • Phone Sessions
  • Messaging
  • Journaling
  • Worksheets
  • Mobile support

Only in NextGen Enterprise EHR

  • Electronic Health Records
  • Clinical Documentation
  • Revenue Cycle Management
  • Patient Management
  • Analytics
  • Interoperability
  • Reporting
  • HL7

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

BetterHelp

  • Online therapy with licensed mental health professionalsnot NextGen Enterprise EHR
  • Flexible scheduling with messaging, video, phone, and live chat optionsnot NextGen Enterprise EHR
  • Access to 150+ worksheets and therapy support modulesnot NextGen Enterprise EHR
  • Weekly free group seminars with expert therapistsnot NextGen Enterprise EHR

NextGen Enterprise EHR

  • Patient Carenot BetterHelp
  • Medical Recordsnot BetterHelp
  • Practice Managementnot BetterHelp
  • Telehealthnot BetterHelp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BetterHelp

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

NextGen Enterprise EHR

  • NextGen Enterprise is designed for mid-size to enterprise practices with 10 or more providers, per the vendor product page

Pricing, plan by plan

BetterHelp

$50/week

No published plan breakdown. See the BetterHelp review.

NextGen Enterprise EHR

On request

No published plan breakdown. See the NextGen Enterprise EHR review.

Which should you pick?

Choose BetterHelp if

  • You need video sessions.
  • You work on Web, iOS, Android.
  • You also want phone sessions.
BetterHelp review

Choose NextGen Enterprise EHR if

  • You need electronic health records.
  • You work on Web, Desktop.
  • You also want clinical documentation.
NextGen Enterprise EHR review

Questions people ask

Is BetterHelp or NextGen Enterprise EHR better?
Neither clearly leads. BetterHelp starts at $50/week and NextGen Enterprise EHR at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BetterHelp or NextGen Enterprise EHR?
BetterHelp starts at $50/week and NextGen Enterprise EHR at On request.
Does BetterHelp or NextGen Enterprise EHR run on more platforms?
BetterHelp runs on Web, iOS, Android. NextGen Enterprise EHR runs on Web, Desktop.
What is BetterHelp best used for?
BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what NextGen Enterprise EHR is typically brought in for.
What can BetterHelp do that NextGen Enterprise EHR cannot?
BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. NextGen Enterprise EHR covers Electronic Health Records, Clinical Documentation, Revenue Cycle Management, Patient Management. Both handle HIPAA, Cloud deployment, Web support.
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Related pages

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