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Software · head to head

Cliniko vs SimplePractice

Cliniko logo

Cliniko

Software

Clinic management software for health practitioners

From
$59/month
Rated
-
Full reviewWebsite
S

SimplePractice

Software

Practice management and EHR for mental health and therapy

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; SimplePractice no API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • They diverge on capability: Cliniko covers Appointment Scheduling, SimplePractice covers Scheduling.

Where they differ

Only the attributes on which Cliniko and SimplePractice actually diverge.

Attributes where Cliniko and SimplePractice differ
AttributeClinikoSimplePractice
Starting price$59/month$49/month
Pricing modelsubscriptionUnknown
PlatformsWeb, MobileWeb, iOS, Android
Founded20122011

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cliniko

  • Appointment Scheduling
  • Online Booking
  • Client Management
  • Invoicing
  • Patient Portal
  • Payment processors
  • Online forms

Only in SimplePractice

  • Scheduling
  • Client Portal
  • Notes
  • Billing
  • Documents
  • Stripe
  • PayPal
  • Electronic clearinghouses

Both cover

  • Telehealth
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Cliniko

  • Practice management for allied health clinicsnot SimplePractice
  • Appointment scheduling and online bookingsnot SimplePractice
  • Clinical notes and patient recordsnot SimplePractice
  • Telehealth consultationsnot SimplePractice
  • Invoicing and payment tracking for a multi-practitioner clinicnot SimplePractice

SimplePractice

  • Patient Carenot Cliniko
  • Medical Recordsnot Cliniko
  • Practice Managementnot Cliniko
  • Telehealthnot Cliniko

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

SimplePractice

  • No API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • Lacks AI clinical documentation in base plan, requiring manual note typing which takes 15-30 minutes per session
  • Reporting and customization features are limited compared to competitors, with weak insurance workflow support
  • Hidden costs beyond base pricing, with real cost often 3x higher after add-ons and annual increases
  • Telehealth component reported as unstable and frequently unreliable by some users

Pricing, plan by plan

Cliniko

$59/month
  • Professional$59/month
    • Scheduling
    • Patient portal
    • Invoicing

SimplePractice

$49/month
  • Starter$49/month
    • Scheduling
    • Documentation
    • Client portal
  • Essential$79/month
    • Billing and payments
    • Insurance claim filing
    • Telehealth
  • Plus$99/month
    • Website builder
    • Advanced reporting
    • ePrescribe integration

Which should you pick?

Choose Cliniko if

  • You need appointment scheduling.
  • You work on Web, Mobile.
  • You also want online booking.
Cliniko review

Choose SimplePractice if

  • You need scheduling.
  • You work on Web, iOS, Android.
  • You also want client portal.
SimplePractice review

Questions people ask

Is Cliniko or SimplePractice better?
Neither clearly leads. Cliniko starts at $59/month and SimplePractice at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cliniko or SimplePractice?
Cliniko starts at $59/month and SimplePractice at $49/month.
Does Cliniko or SimplePractice run on more platforms?
Cliniko runs on Web, Mobile. SimplePractice runs on Web, iOS, Android.
What is Cliniko best used for?
Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what SimplePractice is typically brought in for.
What can Cliniko do that SimplePractice cannot?
Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. SimplePractice covers Scheduling, Client Portal, Notes, Billing. Both handle Telehealth, SOC2, Cloud deployment, Web support.

Answered from the vendors’ own pages

SimplePractice: What does SimplePractice pricing include?

SimplePractice tiers start at $49 (Starter), $79 (Essential), and $99 (Plus) per clinician per month. Add-ons cost extra, including AI Note Taker at $35/month and ePrescribe at $49/month plus $89 setup.

Source
SimplePractice: Does SimplePractice include telehealth?

Yes, all SimplePractice tiers include HIPAA-compliant integrated telehealth, allowing therapists to conduct secure video sessions directly from the platform.

Source
SimplePractice: Is AI documentation included in SimplePractice?

No, AI clinical notes are not included in base pricing. SimplePractice offers an optional AI Note Taker add-on for $35/month that provides basic transcription, though it lacks advanced note generation features of competitors.

Source
SimplePractice: Does SimplePractice support international or non-US workflows?

No, SimplePractice is designed for US practices only and does not support non-US workflows, insurance structures, or currencies, limiting its use for international practitioners.

Source
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