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Software · head to head

Amity vs VWO

Amity logo

Amity

Software

Customer Success for Growing Teams

From
$300/month
Rated
-
Full review
VWO logo

VWO

Software

Experience Optimization Platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only VWO has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amity amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.; VWO growth plan restricted to 1 workspace and 0 custom attributes
  • They diverge on capability: Amity covers Health scores, VWO covers A/B testing.

Where they differ

Only the attributes on which Amity and VWO actually diverge.

Attributes where Amity and VWO differ
AttributeAmityVWO
Starting price$300/monthFree
Pricing modelsubscriptionusage-based
Free tierNoYes
PlatformsWebWeb, iOS, Android, Server-side
Founded20142007

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amity

  • Health scores
  • Customer segments
  • Playbooks
  • Task management
  • Alerts
  • Salesforce
  • HubSpot
  • Intercom

Only in VWO

  • A/B testing
  • Multivariate testing
  • Heatmaps
  • Session recordings
  • Analytics
  • Google Analytics
  • SSL encryption
  • Cloud deployment

Both cover

  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Amity

  • Customer Successnot VWO
  • Smbnot VWO
  • Ease Of Usenot VWO

VWO

  • A/B testing and multivariate testingnot Amity
  • Conversion rate optimisationnot Amity
  • Behavioural analytics and session recordingsnot Amity
  • Feature experimentation and progressive rolloutsnot Amity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amity

  • Amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.

VWO

  • Growth plan restricted to 1 workspace and 0 custom attributes
  • Single Sign-On (SSO) and API access limited to Enterprise tier only
  • Growth plan offers only 8-hour first response time for support

Pricing, plan by plan

Amity

$300/month
  • Starter$300/month
    • Health scores
    • Segments
    • Basic playbooks
  • Growth$600/month
    • Advanced automation
    • Custom reports
    • API

VWO

Free

No published plan breakdown. See the VWO review.

Which should you pick?

Choose Amity if

  • You need health scores.
  • You also want customer segments.
Amity review

Choose VWO if

  • You need a/b testing.
  • You want to start without paying.
  • You work on Web, iOS, Android, Server-side.
  • You also want multivariate testing.
VWO review

Questions people ask

Is Amity or VWO better?
Neither clearly leads. Amity starts at $300/month and VWO at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amity or VWO?
VWO has a free tier; the other does not. Paid plans start at $300/month for Amity and Free for VWO.
Does Amity or VWO run on more platforms?
Amity runs on Web. VWO runs on Web, iOS, Android, Server-side.
Can I use VWO for free?
Yes. VWO has a free tier, so you can try it without paying. Amity starts at $300/month.
What is Amity best used for?
Amity is most often used for customer success, smb, ease of use. Of those, customer success and smb are not what VWO is typically brought in for.
What can Amity do that VWO cannot?
Amity covers Health scores, Customer segments, Playbooks, Task management. VWO covers A/B testing, Multivariate testing, Heatmaps, Session recordings. Both handle Slack, Web support.
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