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Telecommunications · head to head

8x8 vs Cisco Webex

8x8 logo

8x8

Telecommunications

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
Cisco Webex logo

Cisco Webex

Webinar & Virtual Events

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Cisco Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: 8x8 covers Voice calling, Cisco Webex covers HD video.

Where they differ

Only the attributes on which 8x8 and Cisco Webex actually diverge.

Attributes where 8x8 and Cisco Webex differ
Attribute8x8Cisco Webex
Starting price$29.99/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android
CategoryTelecommunicationsWebinar & Virtual Events
Founded19871984

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Google Workspace

Only in Cisco Webex

  • HD video
  • Screen sharing
  • Recording
  • Transcription
  • Virtual backgrounds
  • Google Calendar
  • Outlook
  • Desktop Mac support

Both cover

  • Salesforce
  • Microsoft Teams
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot Cisco Webex
  • Customer contactnot Cisco Webex
  • Remote worknot Cisco Webex
  • Continuitynot Cisco Webex

Cisco Webex

  • Video Conferencingnot 8x8
  • Team Collaborationnot 8x8
  • Project Managementnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.
8x8 review

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want screen sharing.
Cisco Webex review

Questions people ask

Is 8x8 or Cisco Webex better?
Neither clearly leads. 8x8 starts at $29.99/month and Cisco Webex at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or Cisco Webex?
Cisco Webex has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for Cisco Webex.
Does 8x8 or Cisco Webex run on more platforms?
8x8 runs on Web, Windows, Macos, Ios, Android. Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
Can I use Cisco Webex for free?
Yes. Cisco Webex has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Cisco Webex is typically brought in for.
What can 8x8 do that Cisco Webex cannot?
8x8 covers Voice calling, Video meetings, Team messaging, Call recording. Cisco Webex covers HD video, Screen sharing, Recording, Transcription. Both handle Salesforce, Microsoft Teams, Slack, Web support.
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