Softwr

Software · head to head

BlueJeans vs Cisco Webex

B

BlueJeans

Software

Connected through Verizon

From
$10/month
Rated
-
Cisco Webex logo

Cisco Webex

Software

The leading enterprise video conferencing platform

From
Free
Rated
-

The short version

  • Only Cisco Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: BlueJeans shut down. Verizon announced the closure on 8 August 2023 and wound the service down through the first half of 2024, starting with the Basic tier and free trials on 31 August 2023; Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: BlueJeans covers HD and 4K video, Cisco Webex covers HD video.

Where they differ

Only the attributes on which BlueJeans and Cisco Webex actually diverge.

Attributes where BlueJeans and Cisco Webex differ
AttributeBlueJeansCisco Webex
Starting price$10/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android
Founded19831984

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BlueJeans

  • HD and 4K video
  • Audio conferencing
  • Recording and playback
  • Chat and messaging
  • Hand raising
  • Breakout rooms
  • Jira
  • Webex

Only in Cisco Webex

  • HD video
  • Recording
  • Transcription
  • Web support
  • Desktop Mac support
  • Desktop Windows support
  • Mobile iOS support
  • Mobile Android support

Both cover

  • Screen sharing
  • Virtual backgrounds
  • Outlook
  • Google Calendar
  • Slack
  • Salesforce
  • Microsoft Teams

What people use each for

The jobs each tool is most often brought in to do.

BlueJeans

  • Enterprise meetingsnot Cisco Webex
  • Healthcare consultationsnot Cisco Webex
  • Financial servicesnot Cisco Webex
  • Government communicationsnot Cisco Webex
  • Large eventsnot Cisco Webex

Cisco Webex

  • Video Conferencingnot BlueJeans
  • Team Collaborationnot BlueJeans
  • Project Managementnot BlueJeans

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BlueJeans

  • Shut down. Verizon announced the closure on 8 August 2023 and wound the service down through the first half of 2024, starting with the Basic tier and free trials on 31 August 2023
  • bluejeans.com no longer resolves
  • Verizon bought it for $400 million in 2020 and closed it citing a changing market, so there is no successor product to move to within the same vendor

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

BlueJeans

$10/month
  • Essentials$10/month
    • 100 participants
    • HD video
    • Screen sharing
  • Pro$15/month
    • 300 participants
    • 4K video
    • Virtual backgrounds
  • Business$20/month
    • 500 participants
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited participants
    • Custom deployment
    • Dedicated account team

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

Which should you pick?

Choose BlueJeans if

  • You need hd and 4k video.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want audio conferencing.

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want recording.

Questions people ask

Is BlueJeans or Cisco Webex better?
Neither clearly leads. BlueJeans starts at $10/month and Cisco Webex at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BlueJeans or Cisco Webex?
Cisco Webex has a free tier; the other does not. Paid plans start at $10/month for BlueJeans and Free for Cisco Webex.
Does BlueJeans or Cisco Webex run on more platforms?
BlueJeans runs on Web, Windows, Macos, Ios, Android. Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
Can I use Cisco Webex for free?
Yes. Cisco Webex has a free tier, so you can try it without paying. BlueJeans starts at $10/month.
What is BlueJeans best used for?
BlueJeans is most often used for enterprise meetings, healthcare consultations, financial services, government communications. Of those, enterprise meetings and healthcare consultations are not what Cisco Webex is typically brought in for.
What can BlueJeans do that Cisco Webex cannot?
BlueJeans covers HD and 4K video, Audio conferencing, Recording and playback, Chat and messaging. Cisco Webex covers HD video, Recording, Transcription, Web support. Both handle Screen sharing, Virtual backgrounds, Outlook, Google Calendar.

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