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8x8 vs Vonage

8x8 logo

8x8

Software

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
Vonage logo

Vonage

Software

Communications API platform for messaging and voice

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; Vonage mMS pricing not published publicly, requires sales team quote
  • They diverge on capability: 8x8 covers Voice calling, Vonage covers SMS messaging.

Where they differ

Only the attributes on which 8x8 and Vonage actually diverge.

Attributes where 8x8 and Vonage differ
Attribute8x8Vonage
Starting price$29.99/monthOn request
Pricing modelsubscriptionusage-based
PlatformsWeb, Windows, Macos, Ios, AndroidAPI
Founded19872002

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Microsoft Teams

Only in Vonage

  • SMS messaging
  • Voice API
  • Video API
  • Number management
  • AWS
  • Azure
  • Mobile support
  • API support

Both cover

  • Salesforce
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot Vonage
  • Customer contactnot Vonage
  • Remote worknot Vonage
  • Continuitynot Vonage

Vonage

  • Customer engagementnot 8x8
  • Lead generationnot 8x8
  • Customer supportnot 8x8
  • Sales automationnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Vonage

  • MMS pricing not published publicly, requires sales team quote
  • International SMS rates can exceed $1.00 per message in some markets
  • Smaller developer ecosystem compared to Twilio

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

Vonage

On request
  • Pay-as-you-go$0.05/month
    • SMS and voice
    • No monthly commitment
  • Starter$100/month
    • Volume discounts
    • Premium support
  • Enterprise$undefined/month
    • Custom pricing
    • Dedicated team

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.
8x8 review

Choose Vonage if

  • You need sms messaging.
  • You work on API.
  • You also want voice api.
Vonage review

Questions people ask

Is 8x8 or Vonage better?
Neither clearly leads. 8x8 starts at $29.99/month and Vonage at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or Vonage?
8x8 starts at $29.99/month and Vonage at On request.
Does 8x8 or Vonage run on more platforms?
8x8 runs on Web, Windows, Macos, Ios, Android. Vonage runs on API.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Vonage is typically brought in for.
What can 8x8 do that Vonage cannot?
8x8 covers Voice calling, Video meetings, Team messaging, Call recording. Vonage covers SMS messaging, Voice API, Video API, Number management. Both handle Salesforce, Slack, Web support.

Answered from the vendors’ own pages

Vonage: How much does Vonage SMS cost?

Vonage SMS API costs $0.00809 per outbound message and $0.00649 per inbound message in the US. There is no monthly minimum. Virtual phone numbers cost around $4.18 per month.

Source
Vonage: What is Vonage Voice API pricing?

Voice API charges $0.00798/minute for US domestic calls. You pay per minute for calls made and received via the API.

Source
Vonage: How does Vonage compare to Twilio for SMS?

Vonage charges $0.00809 per SMS versus Twilio at $0.0083. Vonage is marginally cheaper for SMS-heavy workloads, while Twilio offers better developer experience and broader channel support.

Source
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Related pages

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