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Webinar & Virtual Events · head to head

Cisco Webex vs RingCentral

Cisco Webex logo

Cisco Webex

Webinar & Virtual Events

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite
RingCentral logo

RingCentral

Telecommunications

Unified communications platform for enterprise

From
$24.99/month
Rated
-
Full reviewWebsite

The short version

  • Only Cisco Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); RingCentral the pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
  • They diverge on capability: Cisco Webex covers HD video, RingCentral covers VoIP calling.

Where they differ

Only the attributes on which Cisco Webex and RingCentral actually diverge.

Attributes where Cisco Webex and RingCentral differ
AttributeCisco WebexRingCentral
Starting priceFree$24.99/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile AndroidWeb, Windows, Macos, Ios, Android
CategoryWebinar & Virtual EventsTelecommunications
Founded19841999

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Webex

  • HD video
  • Screen sharing
  • Recording
  • Transcription
  • Virtual backgrounds
  • Google Calendar
  • Outlook
  • Desktop Mac support

Only in RingCentral

  • VoIP calling
  • Video conferencing
  • Team messaging
  • SMS/MMS
  • File storage
  • Call recording
  • Analytics
  • Zoom

Both cover

  • Slack
  • Microsoft Teams
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cisco Webex

  • Video Conferencingnot RingCentral
  • Team Collaborationnot RingCentral
  • Project Managementnot RingCentral

RingCentral

  • Cloud phone system with business numbers, extensions and call routingnot Cisco Webex
  • Combining voice, video meetings and team messaging in one subscriptionnot Cisco Webex
  • Adding contact centre and analytics capability to a distributed workforcenot Cisco Webex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

RingCentral

  • The pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
  • The advertised saving of up to 33 percent requires paying annually rather than monthly
  • Cost centre management, multiple support admins, custom roles and adoption analytics are limited to the Advanced and Ultra packages
  • AI Receptionist starts at $39 a month, Conversational Intelligence at $60 a month, the Call Queues Booster is $35 a month and the Business SMS Booster is $25 a month, all charged on top of the plan
  • SMS is excluded from the free trial

Pricing, plan by plan

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

RingCentral

$24.99/month
  • Essentials$24.99/month
    • Calls, meetings, messaging
    • Video conferencing
    • File sharing
  • Standard$34.99/month
    • Everything in Essentials
    • Advanced features
    • Call recording

Which should you pick?

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want screen sharing.
Cisco Webex review

Choose RingCentral if

  • You need voip calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video conferencing.
RingCentral review

Questions people ask

Is Cisco Webex or RingCentral better?
Neither clearly leads. Cisco Webex starts at Free and RingCentral at $24.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Webex or RingCentral?
Cisco Webex has a free tier; the other does not. Paid plans start at Free for Cisco Webex and $24.99/month for RingCentral.
Does Cisco Webex or RingCentral run on more platforms?
Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. RingCentral runs on Web, Windows, Macos, Ios, Android.
Can I use Cisco Webex for free?
Yes. Cisco Webex has a free tier, so you can try it without paying. RingCentral starts at $24.99/month.
What is Cisco Webex best used for?
Cisco Webex is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what RingCentral is typically brought in for.
What can Cisco Webex do that RingCentral cannot?
Cisco Webex covers HD video, Screen sharing, Recording, Transcription. RingCentral covers VoIP calling, Video conferencing, Team messaging, SMS/MMS. Both handle Slack, Microsoft Teams, Salesforce, Web support.
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