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Cisco Webex vs Vonage

Cisco Webex logo

Cisco Webex

Software

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite
Vonage logo

Vonage

Software

Communications API platform for messaging and voice

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Cisco Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); Vonage mMS pricing not published publicly, requires sales team quote
  • They diverge on capability: Cisco Webex covers HD video, Vonage covers SMS messaging.

Where they differ

Only the attributes on which Cisco Webex and Vonage actually diverge.

Attributes where Cisco Webex and Vonage differ
AttributeCisco WebexVonage
Starting priceFreeOn request
Pricing modelfreemiumusage-based
Free tierYesNo
PlatformsWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile AndroidAPI
Founded19842002

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Webex

  • HD video
  • Screen sharing
  • Recording
  • Transcription
  • Virtual backgrounds
  • Microsoft Teams
  • Google Calendar
  • Outlook

Only in Vonage

  • SMS messaging
  • Voice API
  • Video API
  • Number management
  • AWS
  • Azure
  • Mobile support
  • API support

Both cover

  • Slack
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cisco Webex

  • Video Conferencingnot Vonage
  • Team Collaborationnot Vonage
  • Project Managementnot Vonage

Vonage

  • Customer engagementnot Cisco Webex
  • Lead generationnot Cisco Webex
  • Customer supportnot Cisco Webex
  • Sales automationnot Cisco Webex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Vonage

  • MMS pricing not published publicly, requires sales team quote
  • International SMS rates can exceed $1.00 per message in some markets
  • Smaller developer ecosystem compared to Twilio

Pricing, plan by plan

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

Vonage

On request
  • Pay-as-you-go$0.05/month
    • SMS and voice
    • No monthly commitment
  • Starter$100/month
    • Volume discounts
    • Premium support
  • Enterprise$undefined/month
    • Custom pricing
    • Dedicated team

Which should you pick?

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want screen sharing.
Cisco Webex review

Choose Vonage if

  • You need sms messaging.
  • You work on API.
  • You also want voice api.
Vonage review

Questions people ask

Is Cisco Webex or Vonage better?
Neither clearly leads. Cisco Webex starts at Free and Vonage at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Webex or Vonage?
Cisco Webex has a free tier; the other does not. Paid plans start at Free for Cisco Webex and On request for Vonage.
Does Cisco Webex or Vonage run on more platforms?
Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. Vonage runs on API.
Can I use Cisco Webex for free?
Yes. Cisco Webex has a free tier, so you can try it without paying. Vonage starts at On request.
What is Cisco Webex best used for?
Cisco Webex is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what Vonage is typically brought in for.
What can Cisco Webex do that Vonage cannot?
Cisco Webex covers HD video, Screen sharing, Recording, Transcription. Vonage covers SMS messaging, Voice API, Video API, Number management. Both handle Slack, Salesforce, Web support.

Answered from the vendors’ own pages

Vonage: How much does Vonage SMS cost?

Vonage SMS API costs $0.00809 per outbound message and $0.00649 per inbound message in the US. There is no monthly minimum. Virtual phone numbers cost around $4.18 per month.

Source
Vonage: What is Vonage Voice API pricing?

Voice API charges $0.00798/minute for US domestic calls. You pay per minute for calls made and received via the API.

Source
Vonage: How does Vonage compare to Twilio for SMS?

Vonage charges $0.00809 per SMS versus Twilio at $0.0083. Vonage is marginally cheaper for SMS-heavy workloads, while Twilio offers better developer experience and broader channel support.

Source
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Related pages

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