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Software · head to head

8x8 Contact Center vs CJ Affiliate

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
CJ Affiliate logo

CJ Affiliate

Software

Global affiliate marketing platform by Publicis

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; CJ Affiliate complex pricing tiers without transparent public pricing
  • They diverge on capability: 8x8 Contact Center covers Voice, CJ Affiliate covers Cross-device tracking.

Where they differ

Only the attributes on which 8x8 Contact Center and CJ Affiliate actually diverge.

Attributes where 8x8 Contact Center and CJ Affiliate differ
Attribute8x8 Contact CenterCJ Affiliate
Starting price$85/monthOn request
Pricing modelsubscriptiontransaction
PlatformsWeb, Desktop, Ios, AndroidWeb
Founded19871998

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Microsoft Teams

Only in CJ Affiliate

  • Cross-device tracking
  • Real-time analytics
  • Publisher recruitment
  • Commission automation
  • Fraud protection
  • Adobe Analytics
  • Google Analytics
  • Mobile support

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot CJ Affiliate
  • Contact centernot CJ Affiliate
  • Remote worknot CJ Affiliate
  • Customer supportnot CJ Affiliate

CJ Affiliate

  • affiliate marketing managementnot 8x8 Contact Center
  • Workflow automationnot 8x8 Contact Center
  • Reportingnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

CJ Affiliate

  • Complex pricing tiers without transparent public pricing
  • Limited integration capabilities with leading third-party HR point solutions compared to some competitors

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

CJ Affiliate

On request
  • EnterpriseFree
    • Custom pricing
    • Dedicated support
    • Advanced analytics

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose CJ Affiliate if

  • You need cross-device tracking.
  • You also want real-time analytics.
CJ Affiliate review

Questions people ask

Is 8x8 Contact Center or CJ Affiliate better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and CJ Affiliate at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or CJ Affiliate?
8x8 Contact Center starts at $85/month and CJ Affiliate at On request.
Does 8x8 Contact Center or CJ Affiliate run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. CJ Affiliate runs on Web.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what CJ Affiliate is typically brought in for.
What can 8x8 Contact Center do that CJ Affiliate cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. CJ Affiliate covers Cross-device tracking, Real-time analytics, Publisher recruitment, Commission automation. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

CJ Affiliate: How much does CJ Affiliate cost?

CJ Affiliate requires custom pricing based on business needs. Contact their sales team for a customized quote; pricing tiers vary by affiliate network size and commission models used.

Source
CJ Affiliate: How many publishers and brands are on CJ Affiliate?

CJ is the platform of choice for over 3,800 global brands with over 167K publishers and brands engaging billions of consumers worldwide across all verticals.

Source
CJ Affiliate: What integrations does CJ Affiliate support?

CJ Affiliate provides a comprehensive API supporting integrations with marketing automation platforms, analytics tools, and tracking systems through RESTful endpoints with OAuth 2.0 authentication.

Source
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