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Software · head to head

8x8 Contact Center vs Everflow

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Everflow logo

Everflow

Software

Partner marketing platform for growth

From
$750/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Everflow pricing is by quote only: the pricing page publishes no rate, no tier and no included volume, and requires submitting a form
  • They diverge on capability: 8x8 Contact Center covers Voice, Everflow covers Partner tracking.

Where they differ

Only the attributes on which 8x8 Contact Center and Everflow actually diverge.

Attributes where 8x8 Contact Center and Everflow differ
Attribute8x8 Contact CenterEverflow
Starting price$85/month$750/month
PlatformsWeb, Desktop, Ios, AndroidWeb
Founded19872016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Microsoft Teams

Only in Everflow

  • Partner tracking
  • Direct linking
  • Fraud prevention
  • SmartSwitch routing
  • Granular analytics
  • Shopify
  • Stripe
  • Segment

Both cover

  • Salesforce
  • HubSpot
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Everflow
  • Contact centernot Everflow
  • Remote worknot Everflow
  • Customer supportnot Everflow

Everflow

  • Running an in house affiliate or partner programmenot 8x8 Contact Center
  • Tracking partner conversions and payouts across channelsnot 8x8 Contact Center
  • Managing an affiliate network with multiple advertisersnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Everflow

  • Pricing is by quote only: the pricing page publishes no rate, no tier and no included volume, and requires submitting a form
  • Plans require a 6 month minimum commitment

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Everflow

$750/month
  • Plus$750/month
    • Unlimited clicks
    • Full platform access
    • Email support

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Everflow if

  • You need partner tracking.
  • You also want direct linking.
Everflow review

Questions people ask

Is 8x8 Contact Center or Everflow better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Everflow at $750/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Everflow?
8x8 Contact Center starts at $85/month and Everflow at $750/month.
Does 8x8 Contact Center or Everflow run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Everflow runs on Web.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Everflow is typically brought in for.
What can 8x8 Contact Center do that Everflow cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Everflow covers Partner tracking, Direct linking, Fraud prevention, SmartSwitch routing. Both handle Salesforce, HubSpot, Web support.
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