Softwr

Customer Support · head to head

8x8 Contact Center vs FlexOffers

8x8 Contact Center logo

8x8 Contact Center

Customer Support

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
FlexOffers logo

FlexOffers

Affiliate Marketing

Affiliate network with 12,000+ advertisers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; FlexOffers the Internet Archive's capture of FlexOffers' homepage on 14 January 2022 stated Net 7 payout terms for top-performing publishers, with commission rates negotiated per program across over 12,000 advertisers and no flat price list published.
  • They diverge on capability: 8x8 Contact Center covers Voice, FlexOffers covers Large advertiser network.

Where they differ

Only the attributes on which 8x8 Contact Center and FlexOffers actually diverge.

Attributes where 8x8 Contact Center and FlexOffers differ
Attribute8x8 Contact CenterFlexOffers
Starting price$85/monthOn request
Pricing modelsubscriptionusage-based
PlatformsWeb, Desktop, Ios, AndroidWeb
CategoryCustomer SupportAffiliate Marketing
Founded19872008

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in FlexOffers

  • Large advertiser network
  • Deep linking
  • Real-time reporting
  • API access
  • Content feeds
  • WordPress
  • Various CMS platforms

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot FlexOffers
  • Contact centernot FlexOffers
  • Remote worknot FlexOffers
  • Customer supportnot FlexOffers

FlexOffers

  • Affiliate marketing network connecting advertisers with publishersnot 8x8 Contact Center
  • Performance-based marketing campaigns with commission structurenot 8x8 Contact Center
  • Access to 12,000+ advertiser programs and 75,000+ publisher opportunitiesnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

FlexOffers

  • The Internet Archive's capture of FlexOffers' homepage on 14 January 2022 stated Net 7 payout terms for top-performing publishers, with commission rates negotiated per program across over 12,000 advertisers and no flat price list published.

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

FlexOffers

On request

No published plan breakdown. See the FlexOffers review.

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose FlexOffers if

  • You need large advertiser network.
  • You also want deep linking.
FlexOffers review

Questions people ask

Is 8x8 Contact Center or FlexOffers better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and FlexOffers at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or FlexOffers?
8x8 Contact Center starts at $85/month and FlexOffers at On request.
Does 8x8 Contact Center or FlexOffers run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. FlexOffers runs on Web.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what FlexOffers is typically brought in for.
What can 8x8 Contact Center do that FlexOffers cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. FlexOffers covers Large advertiser network, Deep linking, Real-time reporting, API access. Both handle Web support.
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