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Software · head to head

Caviar vs Postmates

Caviar logo

Caviar

Software

Premium restaurant delivery service

From
$20/order
Rated
-
Full reviewWebsite
Postmates logo

Postmates

Software

On-demand delivery platform

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Caviar limited availability to 20 major metropolitan areas; Postmates driver supply varies by location after consolidation with Uber Eats
  • They diverge on capability: Caviar covers Premium delivery, Postmates covers On-demand delivery.

Where they differ

Only the attributes on which Caviar and Postmates actually diverge.

Attributes where Caviar and Postmates differ
AttributeCaviarPostmates
Starting price$20/order$15/order
Founded20122011

Identical on both: pricing model (transaction), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Caviar

  • Premium delivery
  • Curated marketplace
  • Quality-focused
  • DoorDash
  • Toast
  • Square

Only in Postmates

  • On-demand delivery
  • Customer access
  • Menu management
  • Uber Eats
  • POS systems

Both cover

  • Order management
  • Analytics
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Caviar

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Postmates

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Caviar

  • Limited availability to 20 major metropolitan areas
  • Service fee of 18 percent applied to all orders
  • Not available in all regions as standalone service

Postmates

  • Driver supply varies by location after consolidation with Uber Eats
  • Customer support is now handled through Uber's system rather than dedicated Postmates support
  • Limited delivery areas in less densely populated regions

Pricing, plan by plan

Caviar

$20/order
  • Standard$25/percent
    • Premium delivery
    • Curated placement

Postmates

$15/order
  • Standard$20/percent
    • Delivery
    • Order management

Which should you pick?

Choose Caviar if

  • You need premium delivery.
  • You work on Web, iOS, Android.
  • You also want curated marketplace.
Caviar review

Choose Postmates if

  • You need on-demand delivery.
  • You work on Web, Ios, Android.
  • You also want customer access.
Postmates review

Questions people ask

Is Caviar or Postmates better?
Neither clearly leads. Caviar starts at $20/order and Postmates at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Caviar or Postmates?
Caviar starts at $20/order and Postmates at $15/order.
Does Caviar or Postmates run on more platforms?
Caviar runs on Web, iOS, Android. Postmates runs on Web, Ios, Android.
What is Caviar best used for?
Caviar is most often used for point of sale, order management, inventory control, staff scheduling.
What can Caviar do that Postmates cannot?
Caviar covers Premium delivery, Curated marketplace, Quality-focused, DoorDash. Postmates covers On-demand delivery, Customer access, Menu management, Uber Eats. Both handle Order management, Analytics, Web support, Ios support.

Answered from the vendors’ own pages

Caviar: What does Caviar charge for delivery?

A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.

Source
Postmates: Is Postmates still operating after Uber's acquisition?

Yes, Postmates continues operating. Uber completed the acquisition in December 2020 and kept Postmates as a separate consumer-facing brand. Orders placed on Postmates are fulfilled by Uber Eats drivers tagged with Postmates order identifiers.

Source
Caviar: Is Caviar available as a standalone service?

No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.

Source
Postmates: How are Postmates orders delivered after the Uber acquisition?

Postmates orders are now delivered by Uber Eats drivers, but the Postmates app remains separate. Deliveries are tagged as Postmates OrderID within the unified driver network.

Source
Postmates: Can I still use the Postmates app?

Yes, the Postmates app continues to be available on the App Store and Google Play. You can place orders through the Postmates app, though the driver network now operates through Uber Eats infrastructure.

Source
Postmates: Did Postmates driver operations change?

Yes, Uber shut down the Postmates Fleet app for drivers. Postmates couriers were notified the Fleet app would go offline, consolidating driver operations into the Uber driver app. Postmates orders are now fulfilled by Uber Eats drivers.

Source
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