Software · head to head
Postmates vs Uber Eats
The short version
- Each has a real cost: Postmates driver supply varies by location after consolidation with Uber Eats; Uber Eats high commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
- They diverge on capability: Postmates covers On-demand delivery, Uber Eats covers Global reach.
Where they differ
Only the attributes on which Postmates and Uber Eats actually diverge.
Identical on both: starting price ($15/order), pricing model (transaction), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Postmates
- On-demand delivery
- Customer access
- Menu management
- Uber Eats
- POS systems
Only in Uber Eats
- Global reach
- Delivery network
- Promotional tools
- Customer reviews
- Toast
- Square
- Olo
- Ordermark
Both cover
- Order management
- Analytics
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Postmates
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
Uber Eats
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Postmates
- Driver supply varies by location after consolidation with Uber Eats
- Customer support is now handled through Uber's system rather than dedicated Postmates support
- Limited delivery areas in less densely populated regions
Uber Eats
- High commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
- Restaurants have limited control over customer data and cannot build direct relationships
- Service unavailable in many rural and remote areas
- Restaurant commissions are non-negotiable within tier structure
Pricing, plan by plan
Postmates
$15/order- Standard$20/percent
- Delivery
- Order management
Uber Eats
$15/order- Lite$15/percent
- Self-delivery
- Pickup
- Plus$25/percent
- Uber delivery
- Marketing
- Premium$30/percent
- Priority placement
- Premium support
Which should you pick?
Choose Postmates if
- You need on-demand delivery.
- You work on Web, Ios, Android.
- You also want customer access.
Choose Uber Eats if
- You need global reach.
- You work on Web, iOS, Android.
- You also want delivery network.
Questions people ask
- Is Postmates or Uber Eats better?
- Neither clearly leads. Postmates starts at $15/order and Uber Eats at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Postmates or Uber Eats?
- Postmates starts at $15/order and Uber Eats at $15/order.
- Does Postmates or Uber Eats run on more platforms?
- Postmates runs on Web, Ios, Android. Uber Eats runs on Web, iOS, Android.
- What is Postmates best used for?
- Postmates is most often used for point of sale, order management, inventory control, staff scheduling.
- What can Postmates do that Uber Eats cannot?
- Postmates covers On-demand delivery, Customer access, Menu management, Uber Eats. Uber Eats covers Global reach, Delivery network, Promotional tools, Customer reviews. Both handle Order management, Analytics, Web support, Ios support.
Answered from the vendors’ own pages
Postmates: Is Postmates still operating after Uber's acquisition?
Yes, Postmates continues operating. Uber completed the acquisition in December 2020 and kept Postmates as a separate consumer-facing brand. Orders placed on Postmates are fulfilled by Uber Eats drivers tagged with Postmates order identifiers.
SourceUber Eats: How does Uber Eats pricing work for restaurants?
Uber Eats uses tiered pricing: Lite tier at 15% per delivery with limited marketing; Plus tier at 25% per delivery with home screen visibility and Uber Pass inclusion; Premium tier at 30% per delivery.
SourcePostmates: How are Postmates orders delivered after the Uber acquisition?
Postmates orders are now delivered by Uber Eats drivers, but the Postmates app remains separate. Deliveries are tagged as Postmates OrderID within the unified driver network.
SourceUber Eats: What fees do customers pay on Uber Eats?
Customers pay a Delivery Fee, Service Fee, taxes, and other locally applicable charges at checkout. Many restaurants set their own delivery minimums. Some restaurants charge Uber Eats-specific fees.
SourcePostmates: Can I still use the Postmates app?
Yes, the Postmates app continues to be available on the App Store and Google Play. You can place orders through the Postmates app, though the driver network now operates through Uber Eats infrastructure.
SourceUber Eats: How does Uber Eats help restaurants increase sales?
Uber Eats provides visibility to its customer base, can drive additional order volume during slower hours, reaches new neighborhoods and customers who prefer delivery, and provides business insights through performance analytics.
SourcePostmates: Did Postmates driver operations change?
Yes, Uber shut down the Postmates Fleet app for drivers. Postmates couriers were notified the Fleet app would go offline, consolidating driver operations into the Uber driver app. Postmates orders are now fulfilled by Uber Eats drivers.
Source