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Food & Restaurant · head to head

Postmates vs Toast POS

Postmates logo

Postmates

Food & Restaurant

On-demand delivery platform

From
$15/order
Rated
-
Full reviewWebsite
Toast POS logo

Toast POS

Food & Restaurant

All-in-one restaurant management platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Postmates driver supply varies by location after consolidation with Uber Eats; Toast POS free tier limited to one or two terminals
  • They diverge on capability: Postmates covers On-demand delivery, Toast POS covers Cloud POS.

Where they differ

Only the attributes on which Postmates and Toast POS actually diverge.

Attributes where Postmates and Toast POS differ
AttributePostmatesToast POS
Starting price$15/orderOn request
Pricing modeltransactionsubscription

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant), founded (2011).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Postmates

  • On-demand delivery
  • Order management
  • Customer access
  • Analytics
  • POS systems

Only in Toast POS

  • Cloud POS
  • Real-time reporting
  • Inventory tracking
  • Employee management
  • Online ordering
  • DoorDash
  • Grubhub
  • QuickBooks

Both cover

  • Menu management
  • Uber Eats
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Postmates

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Toast POS

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Postmates

  • Driver supply varies by location after consolidation with Uber Eats
  • Customer support is now handled through Uber's system rather than dedicated Postmates support
  • Limited delivery areas in less densely populated regions

Toast POS

  • Free tier limited to one or two terminals
  • Setup fees and hardware requirements for paid plans
  • Mobile ordering requires additional configuration
  • Reporting and analytics features limited on entry-level plans

Pricing, plan by plan

Postmates

$15/order
  • Standard$20/percent
    • Delivery
    • Order management

Toast POS

On request
  • Starter KitFree
    • Cloud-based POS
    • Order management
    • Reporting
  • Point of Sale$69/month
    • Menu management
    • Reporting & analytics
    • 24/7 support
  • Build Your Own$165/month
    • Online ordering
    • Delivery
    • Marketing

Which should you pick?

Choose Postmates if

  • You need on-demand delivery.
  • You work on Web, Ios, Android.
  • You also want order management.
Postmates review

Choose Toast POS if

  • You need cloud pos.
  • You work on Web, Ios, Android.
  • You also want real-time reporting.
Toast POS review

Questions people ask

Is Postmates or Toast POS better?
Neither clearly leads. Postmates starts at $15/order and Toast POS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Postmates or Toast POS?
Postmates starts at $15/order and Toast POS at On request.
Does Postmates or Toast POS run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Postmates best used for?
Postmates is most often used for point of sale, order management, inventory control, staff scheduling.
What can Postmates do that Toast POS cannot?
Postmates covers On-demand delivery, Order management, Customer access, Analytics. Toast POS covers Cloud POS, Real-time reporting, Inventory tracking, Employee management. Both handle Menu management, Uber Eats, Web support, Ios support.

Answered from the vendors’ own pages

Postmates: Is Postmates still operating after Uber's acquisition?

Yes, Postmates continues operating. Uber completed the acquisition in December 2020 and kept Postmates as a separate consumer-facing brand. Orders placed on Postmates are fulfilled by Uber Eats drivers tagged with Postmates order identifiers.

Source
Toast POS: Does Toast POS have a free tier?

Yes. Toast's Starter Kit is free and designed for small restaurants with one or two terminals. It includes cloud-based POS, payment processing, order and table management, real-time reporting, and 24/7 customer support.

Source
Postmates: How are Postmates orders delivered after the Uber acquisition?

Postmates orders are now delivered by Uber Eats drivers, but the Postmates app remains separate. Deliveries are tagged as Postmates OrderID within the unified driver network.

Source
Toast POS: What integrations does Toast POS support?

Toast integrates with payment processors, online ordering platforms, delivery services, accounting software, and customer data platforms for comprehensive restaurant operations management.

Source
Postmates: Can I still use the Postmates app?

Yes, the Postmates app continues to be available on the App Store and Google Play. You can place orders through the Postmates app, though the driver network now operates through Uber Eats infrastructure.

Source
Postmates: Did Postmates driver operations change?

Yes, Uber shut down the Postmates Fleet app for drivers. Postmates couriers were notified the Fleet app would go offline, consolidating driver operations into the Uber driver app. Postmates orders are now fulfilled by Uber Eats drivers.

Source
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