Food & Restaurant · head to head
DoorDash vs Postmates
DoorDash
Food & Restaurant
Food delivery marketplace for restaurants
- From
- $15/order
- Rated
- -
The short version
- Each has a real cost: DoorDash commission rates reach 30% on Premier plan, limiting restaurant profitability; Postmates driver supply varies by location after consolidation with Uber Eats
- They diverge on capability: DoorDash covers Delivery logistics, Postmates covers On-demand delivery.
Where they differ
Only the attributes on which DoorDash and Postmates actually diverge.
Identical on both: starting price ($15/order), pricing model (transaction), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Food & Restaurant).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DoorDash
- Delivery logistics
- Customer reach
- Marketing tools
- Toast
- Square
- Clover
- Olo
Only in Postmates
- On-demand delivery
- Customer access
- Uber Eats
- POS systems
Both cover
- Order management
- Analytics
- Menu management
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
DoorDash
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
Postmates
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DoorDash
- Commission rates reach 30% on Premier plan, limiting restaurant profitability
- Algorithm-driven order routing can disadvantage restaurants without premium plans
- Limited control over delivery logistics and delivery time estimates
Postmates
- Driver supply varies by location after consolidation with Uber Eats
- Customer support is now handled through Uber's system rather than dedicated Postmates support
- Limited delivery areas in less densely populated regions
Pricing, plan by plan
DoorDash
$15/order- Basic$15/percent
- Delivery
- Pickup
- Lower visibility
- Plus$25/percent
- DashPass visibility
- Marketing
- Premier$30/percent
- Highest visibility
- Premium support
Postmates
$15/order- Standard$20/percent
- Delivery
- Order management
Which should you pick?
Choose DoorDash if
- You need delivery logistics.
- You work on Web, iOS, Android.
- You also want customer reach.
Choose Postmates if
- You need on-demand delivery.
- You work on Web, Ios, Android.
- You also want customer access.
Questions people ask
- Is DoorDash or Postmates better?
- Neither clearly leads. DoorDash starts at $15/order and Postmates at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DoorDash or Postmates?
- DoorDash starts at $15/order and Postmates at $15/order.
- Does DoorDash or Postmates run on more platforms?
- DoorDash runs on Web, iOS, Android. Postmates runs on Web, Ios, Android.
- What is DoorDash best used for?
- DoorDash is most often used for point of sale, order management, inventory control, staff scheduling.
- What can DoorDash do that Postmates cannot?
- DoorDash covers Delivery logistics, Customer reach, Marketing tools, Toast. Postmates covers On-demand delivery, Customer access, Uber Eats, POS systems. Both handle Order management, Analytics, Menu management, Web support.
Answered from the vendors’ own pages
DoorDash: What commission rates does DoorDash charge restaurants?
DoorDash offers three plans with commission rates: Basic at 15%, Plus for DashPass customers, and Premier at 30%. Pickup orders carry 6% commission across all plans.
SourcePostmates: Is Postmates still operating after Uber's acquisition?
Yes, Postmates continues operating. Uber completed the acquisition in December 2020 and kept Postmates as a separate consumer-facing brand. Orders placed on Postmates are fulfilled by Uber Eats drivers tagged with Postmates order identifiers.
SourceDoorDash: Does DoorDash charge activation fees?
No, DoorDash offers $0 activation fees for all restaurants joining their delivery platform.
SourcePostmates: How are Postmates orders delivered after the Uber acquisition?
Postmates orders are now delivered by Uber Eats drivers, but the Postmates app remains separate. Deliveries are tagged as Postmates OrderID within the unified driver network.
SourceDoorDash: What is DashPass?
DashPass is DoorDash's customer subscription service that provides discounted delivery fees, reduced service fees, and exclusive deals for subscribers.
SourcePostmates: Can I still use the Postmates app?
Yes, the Postmates app continues to be available on the App Store and Google Play. You can place orders through the Postmates app, though the driver network now operates through Uber Eats infrastructure.
SourcePostmates: Did Postmates driver operations change?
Yes, Uber shut down the Postmates Fleet app for drivers. Postmates couriers were notified the Fleet app would go offline, consolidating driver operations into the Uber driver app. Postmates orders are now fulfilled by Uber Eats drivers.
Source