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Postmates vs Square for Restaurants

Postmates logo

Postmates

Software

On-demand delivery platform

From
$15/order
Rated
-
Full reviewWebsite
Square for Restaurants logo

Square for Restaurants

Software

Restaurant POS system that works for you

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Square for Restaurants has a free tier, so it costs nothing to try first.
  • Each has a real cost: Postmates driver supply varies by location after consolidation with Uber Eats; Square for Restaurants the Square KDS and Square Kiosk apps are not available on the free plan
  • They diverge on capability: Postmates covers On-demand delivery, Square for Restaurants covers Table management.

Where they differ

Only the attributes on which Postmates and Square for Restaurants actually diverge.

Attributes where Postmates and Square for Restaurants differ
AttributePostmatesSquare for Restaurants
Starting price$15/orderFree
Pricing modeltransactionsubscription
Free tierNoYes
Founded20112018

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Postmates

  • On-demand delivery
  • Order management
  • Customer access
  • Analytics
  • Menu management
  • Uber Eats
  • POS systems

Only in Square for Restaurants

  • Table management
  • Menu customization
  • Split checks
  • Offline mode
  • Real-time reporting
  • Kitchen display
  • Caviar
  • DoorDash

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Postmates

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Square for Restaurants

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Postmates

  • Driver supply varies by location after consolidation with Uber Eats
  • Customer support is now handled through Uber's system rather than dedicated Postmates support
  • Limited delivery areas in less densely populated regions

Square for Restaurants

  • The Square KDS and Square Kiosk apps are not available on the free plan
  • KDS and Kiosk are billed per device per month on top of the plan, so cost scales with terminals rather than locations
  • Restaurants processing over $250,000 a year are moved to custom pricing rather than the published rates

Pricing, plan by plan

Postmates

$15/order
  • Standard$20/percent
    • Delivery
    • Order management

Square for Restaurants

Free
  • FreeFree
    • POS
    • Menu management
    • Basic reporting
  • Plus$60/month
    • Advanced features
    • Live sales
    • Seat management
  • PremiumFree
    • Custom pricing
    • Dedicated support

Which should you pick?

Choose Postmates if

  • You need on-demand delivery.
  • You work on Web, Ios, Android.
  • You also want order management.
Postmates review

Choose Square for Restaurants if

  • You need table management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want menu customization.
Square for Restaurants review

Questions people ask

Is Postmates or Square for Restaurants better?
Neither clearly leads. Postmates starts at $15/order and Square for Restaurants at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Postmates or Square for Restaurants?
Square for Restaurants has a free tier; the other does not. Paid plans start at $15/order for Postmates and Free for Square for Restaurants.
Does Postmates or Square for Restaurants run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Square for Restaurants for free?
Yes. Square for Restaurants has a free tier, so you can try it without paying. Postmates starts at $15/order.
What is Postmates best used for?
Postmates is most often used for point of sale, order management, inventory control, staff scheduling.
What can Postmates do that Square for Restaurants cannot?
Postmates covers On-demand delivery, Order management, Customer access, Analytics. Square for Restaurants covers Table management, Menu customization, Split checks, Offline mode. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Postmates: Is Postmates still operating after Uber's acquisition?

Yes, Postmates continues operating. Uber completed the acquisition in December 2020 and kept Postmates as a separate consumer-facing brand. Orders placed on Postmates are fulfilled by Uber Eats drivers tagged with Postmates order identifiers.

Source
Postmates: How are Postmates orders delivered after the Uber acquisition?

Postmates orders are now delivered by Uber Eats drivers, but the Postmates app remains separate. Deliveries are tagged as Postmates OrderID within the unified driver network.

Source
Postmates: Can I still use the Postmates app?

Yes, the Postmates app continues to be available on the App Store and Google Play. You can place orders through the Postmates app, though the driver network now operates through Uber Eats infrastructure.

Source
Postmates: Did Postmates driver operations change?

Yes, Uber shut down the Postmates Fleet app for drivers. Postmates couriers were notified the Fleet app would go offline, consolidating driver operations into the Uber driver app. Postmates orders are now fulfilled by Uber Eats drivers.

Source
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Related pages

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More on Square for Restaurants

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