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Software · head to head

BentoBox vs Postmates

B

BentoBox

Software

Restaurant websites and marketing platform

From
$99/month
Rated
-
Full reviewWebsite
Postmates logo

Postmates

Software

On-demand delivery platform

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BentoBox bentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers; Postmates driver supply varies by location after consolidation with Uber Eats
  • They diverge on capability: BentoBox covers Website builder, Postmates covers On-demand delivery.

Where they differ

Only the attributes on which BentoBox and Postmates actually diverge.

Attributes where BentoBox and Postmates differ
AttributeBentoBoxPostmates
Starting price$99/month$15/order
Pricing modelsubscriptiontransaction
PlatformsWebWeb, Ios, Android
Founded20132011

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BentoBox

  • Website builder
  • Online ordering
  • Email marketing
  • Gift cards
  • Catering
  • Event management
  • OpenTable
  • Resy

Only in Postmates

  • On-demand delivery
  • Order management
  • Customer access
  • Analytics
  • Menu management
  • Uber Eats
  • POS systems
  • Ios support

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

BentoBox

  • Restaurant websites with integrated online orderingnot Postmates
  • Gift cards, events and catering enquiries from a restaurant's own sitenot Postmates
  • Marketing and customer data capture for restaurants on Clover POSnot Postmates

Postmates

  • Point of Salenot BentoBox
  • Order Managementnot BentoBox
  • Inventory Controlnot BentoBox
  • Staff Schedulingnot BentoBox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BentoBox

  • BentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers
  • The pricing page publishes no plan price, setup fee, online ordering commission or contract length
  • Existing customers wanting to add services are directed to a customer success manager or an email address rather than a self serve price

Postmates

  • Driver supply varies by location after consolidation with Uber Eats
  • Customer support is now handled through Uber's system rather than dedicated Postmates support
  • Limited delivery areas in less densely populated regions

Pricing, plan by plan

BentoBox

$99/month
  • Starter$99/month
    • Website
    • Basic features
  • Essential$199/month
    • Online ordering
    • Marketing
  • Pro$399/month
    • Full features
    • Catering

Postmates

$15/order
  • Standard$20/percent
    • Delivery
    • Order management

Which should you pick?

Choose BentoBox if

  • You need website builder.
  • You also want online ordering.
BentoBox review

Choose Postmates if

  • You need on-demand delivery.
  • You work on Web, Ios, Android.
  • You also want order management.
Postmates review

Questions people ask

Is BentoBox or Postmates better?
Neither clearly leads. BentoBox starts at $99/month and Postmates at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BentoBox or Postmates?
BentoBox starts at $99/month and Postmates at $15/order.
Does BentoBox or Postmates run on more platforms?
BentoBox runs on Web. Postmates runs on Web, Ios, Android.
What is BentoBox best used for?
BentoBox is most often used for restaurant websites with integrated online ordering, gift cards, events and catering enquiries from a restaurant's own site, marketing and customer data capture for restaurants on clover pos. Of those, restaurant websites with integrated online ordering and gift cards, events and catering enquiries from a restaurant's own site are not what Postmates is typically brought in for.
What can BentoBox do that Postmates cannot?
BentoBox covers Website builder, Online ordering, Email marketing, Gift cards. Postmates covers On-demand delivery, Order management, Customer access, Analytics. Both handle Web support.

Answered from the vendors’ own pages

Postmates: Is Postmates still operating after Uber's acquisition?

Yes, Postmates continues operating. Uber completed the acquisition in December 2020 and kept Postmates as a separate consumer-facing brand. Orders placed on Postmates are fulfilled by Uber Eats drivers tagged with Postmates order identifiers.

Source
Postmates: How are Postmates orders delivered after the Uber acquisition?

Postmates orders are now delivered by Uber Eats drivers, but the Postmates app remains separate. Deliveries are tagged as Postmates OrderID within the unified driver network.

Source
Postmates: Can I still use the Postmates app?

Yes, the Postmates app continues to be available on the App Store and Google Play. You can place orders through the Postmates app, though the driver network now operates through Uber Eats infrastructure.

Source
Postmates: Did Postmates driver operations change?

Yes, Uber shut down the Postmates Fleet app for drivers. Postmates couriers were notified the Fleet app would go offline, consolidating driver operations into the Uber driver app. Postmates orders are now fulfilled by Uber Eats drivers.

Source
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