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Navan

AI-powered corporate travel and expense management with integrated corporate card

As of 29 August 2026, Navan is free to use. Navan combines travel booking (flights, hotels, rental cars, trains) with expense management and corporate card programmes under one platform. Softwr lists it under Accounting. Navan is available on Web, iOS, Android, API.

Overview

What Navan does

Navan provides integrated travel and expense management with emphasis on AI-driven automation and cost reduction. The platform handles flight, hotel, rental car, and train bookings across global inventory with policy enforcement and special corporate rates. Expense management includes receipt scanning via mobile photo, automated categorisation, and ERP integration (30+ connectors) for real-time spend visibility. Corporate card programmes (Navan Card and Navan Connect compatible with Visa/Mastercard/Amex) enable direct spend tracking without receipt capture lag. The AI travel assistant (Navan Edge) handles booking enquiries, cancellations, and rebooking through conversational chat with 24/7 human support escalation. Pricing follows a freemium model: Navan Business tier is free for travel bookings (supported by supplier commissions), whilst expense management charges £15 per user per month for users beyond the first 5. Enterprise tier offers custom pricing, dedicated account management, and negotiated corporate rates. Organisations can deploy Navan without the corporate card programme; the expense management alone competes with standalone tools like Expensify. Navan Rewards programme (no cost to companies) incentivises policy adherence through employee points and perks. Navan competes with Perk (similar feature set, usage-based pricing), Expensify (expense-focused, lower travel depth), and Brex (card-focused, less developed travel). Advantages include freemium travel tier, AI assistant reducing booking friction, and Rewards programme driving adoption. Limitations include lack of transparency on enterprise pricing and limited coverage for emerging market travel.

What people use it for

  • Mid-market and enterprise companies automating travel and expense workflows
  • Organisations seeking to reduce travel costs through policy enforcement and AI-driven discounts
  • Teams utilising corporate card programmes for spend tracking without receipt capture overhead
  • Global enterprises requiring multi-currency support and ERP integration
  • Companies where employee autonomy is prioritised; AI assistant enables self-service booking and policy compliance

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Navan.

  • Enterprise pricing requires quote request; no transparency on true per-user or per-transaction costs
  • Expense management charges apply beyond 5 users, increasing per-user costs for larger teams
  • Corporate card programmes (Navan Card, Connect) complicate adoption by requiring banking integration
  • AI assistant (Navan Edge) lacks transparency on data handling; unclear whether conversation data is retained for model training
  • Limited EMEA coverage; emerging market travel inventory less comprehensive than global GDS systems

Cross-shopped

What people choose instead of Navan

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Navan costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Navan Business

Free

  • Unlimited flight, hotel, train, rental car bookings
  • Global inventory across 178+ countries
  • 24/7 travel support
  • Navan Rewards programme
  • Expense management free for first 5 users

Navan Business (Expense add-on)

$15 /mo

  • Additional expense management users (beyond 5 free)
  • Receipt scanning and categorisation
  • ERP integration (30+ connectors)
  • Approval workflows

Navan Enterprise

Free

  • Custom pricing
  • Dedicated account management
  • Negotiated corporate rates
  • Custom SLAs and integrations

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is Navan's travel booking free?

Yes. Navan Business travel bookings are free, supported by supplier commissions. Expense management is free for the first 5 users monthly; additional users cost £15/month each.

Source
What is Navan Edge?

Navan Edge is an AI travel assistant integrated into chat that handles flight, hotel, and restaurant enquiries, provides recommendations, processes cancellations and rebookings, and escalates to human support 24/7.

Source
Does Navan integrate with our ERP system?

Yes. Navan provides 30+ pre-built ERP connectors (SAP, Oracle, NetSuite, etc.) and REST APIs for real-time spend sync and invoice reconciliation.

Source
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Where to go from Navan

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Softwr does not host reviews and shows no star rating for Navan, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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