How much does Countly cost?

Countly publishes 2 tiers, from $175/month for Flex (Private Cloud) up to On request for Enterprise (Self-Hosted). The entry tier costs nothing.

Does Countly have a free plan?

Yes, Countly is recorded as subscription, so it can be used without paying.

What is the difference between Flex (Private Cloud) and Enterprise (Self-Hosted) on Countly?

Enterprise (Self-Hosted) costs On request against $175/month, and adds custom pricing, requires demo booking, all capabilities included, deploy on your infrastructure, zero vendor access to data.

Is the Enterprise (Self-Hosted) plan on Countly worth it?

That depends entirely on whether you need what it adds, which on the published record is custom pricing, requires demo booking, all capabilities included, deploy on your infrastructure, zero vendor access to data. It costs On request against $175/month for Flex (Private Cloud). Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.

What am I actually paying for with Countly?

The record lists 11 features across 5 areas: other, security, deployment, platform, localization. In practice it is brought in for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation.

Does Countly charge per user?

The record carries a price and a billing period for each of its 2 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.

Are these Countly prices current?

They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.

What should I compare Countly against before paying?

The closest marketing tools in this directory are Zoho Marketing Automation, Onclusive, Roxhill, Bloomreach. Each has a side-by-side comparison with Countly covering price, platforms and features.

Marketing · pricing

Countly pricing

Countly publishes 2 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.

As of 30 August 2026, Countly pricing is free, then $175/month across 2 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.

Entry price: Free, then $175/month
Model: Subscription
Tiers: 2
Free tier: Yes

Countly plans, side by side

Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.

Countly pricing tiers
Plan	Price	Features listed	Step up from the tier below
Flex (Private Cloud)	$175/month	7	Entry tier
Enterprise (Self-Hosted)	On request	8	Priced on request

What each tier adds

The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.

Flex (Private Cloud)

$175/month

The entry tier. It covers usage-based pricing (not seat-based), advanced analytics included, adaptivity and intelligence available as add-ons, hosted in secure private cloud, choose your cloud region, pay monthly, cancel anytime.

Enterprise (Self-Hosted)

On request

Over Flex (Private Cloud), this tier adds:

Custom pricing, requires demo booking
All capabilities included
Deploy on your infrastructure
Zero vendor access to data
Enterprise-grade security and compliance
Dedicated CSM onboarding and support
Included SLA
Paid annually

What the product covers

The full Countly feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.

Other

Event tracking
Crash reporting
Analytics dashboard
User retention

Security

Open-source

Deployment

Cloud deployment
On-premise deployment

Platform

Web support
Mobile support
Api support

Localization

Multiple languages language support

People bring Countly in for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. If that is not the job you are buying for, the alternatives to Countly are worth a look before you commit to a tier.

How that compares in Marketing

Too few marketing tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.

Countly entry price against other Marketing tools
Tool	Entry price	Model	Rated	Head to head
Countly (this page)	Free, then $175/month	subscription	-
Zoho Marketing Automation	$19/month	Per month by contact count	-	vs Countly
Onclusive	On request	quote	-	vs Countly
Roxhill	On request	quote	-	vs Countly
Bloomreach	On request	quote	-	vs Countly
Invoca	On request	quote	-	vs Countly
Insider	On request	quote	-	vs Countly

Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Countly badges page.

Before you pay for Countly

Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.

What it can tell you is the shape of the ladder: 2 tiers between $175/month and On request, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.

Countly runs on web, mobile, api, and is published by Countly Inc. of San Francisco, CA. The full record is on the Countly review, and the rest of the category is under best marketing tools.

Countly pricing on the vendor's own site

Countly pricing questions

How much does Countly cost?: Countly publishes 2 tiers, from $175/month for Flex (Private Cloud) up to On request for Enterprise (Self-Hosted). The entry tier costs nothing.
Does Countly have a free plan?: Yes, Countly is recorded as subscription, so it can be used without paying.
What is the difference between Flex (Private Cloud) and Enterprise (Self-Hosted) on Countly?: Enterprise (Self-Hosted) costs On request against $175/month, and adds custom pricing, requires demo booking, all capabilities included, deploy on your infrastructure, zero vendor access to data.
Is the Enterprise (Self-Hosted) plan on Countly worth it?: That depends entirely on whether you need what it adds, which on the published record is custom pricing, requires demo booking, all capabilities included, deploy on your infrastructure, zero vendor access to data. It costs On request against $175/month for Flex (Private Cloud). Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
What am I actually paying for with Countly?: The record lists 11 features across 5 areas: other, security, deployment, platform, localization. In practice it is brought in for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation.
Does Countly charge per user?: The record carries a price and a billing period for each of its 2 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
Are these Countly prices current?: They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
What should I compare Countly against before paying?: The closest marketing tools in this directory are Zoho Marketing Automation, Onclusive, Roxhill, Bloomreach. Each has a side-by-side comparison with Countly covering price, platforms and features.