Is Countly or Crazy Egg better?

Neither clearly leads. Countly starts at Free and Crazy Egg at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Countly or Crazy Egg?

Countly has a free tier; the other does not. Paid plans start at Free for Countly and $29/month for Crazy Egg.

Does Countly or Crazy Egg run on more platforms?

Countly runs on Web, Mobile, Api. Crazy Egg runs on Web, API.

Can I use Countly for free?

Yes. Countly has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.

What is Countly best used for?

Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Crazy Egg is typically brought in for.

What can Countly do that Crazy Egg cannot?

Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing. Both handle Web support.

Marketing · head to head

Countly vs Crazy Egg

Countly

Marketing

Product analytics for mobile and web

From: Free
Rated: -

Full review Website

Crazy Egg

Marketing

Website optimization with heatmaps

From: $29/month
Rated: -

Full review Website

The short version

Only Countly has a free tier, so it costs nothing to try first.
Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
They diverge on capability: Countly covers Event tracking, Crazy Egg covers Heatmaps.
Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Countly and Crazy Egg actually diverge.

Attributes where Countly and Crazy Egg differ
Attribute	Countly	Crazy Egg
Starting price	Free	$29/month
Pricing model	subscription	Unknown
Free tier	Yes	No
Platforms	Web, Mobile, Api	Web, API
Founded	2012	2006

Identical on both: user rating (Not yet rated), category (Marketing).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

Event tracking
Crash reporting
Analytics dashboard
User retention
Open-source
Cloud deployment
On-premise deployment
Mobile support

Only in Crazy Egg

Heatmaps
Scrollmaps
Confetti Reports
A/B Testing
Session Recordings
Google Analytics
Shopify
WordPress

Both cover

Web support

What people use each for

The jobs each tool is most often brought in to do.

Countly

Product analytics for mobile and web applicationsnot Crazy Egg
Self hosting analytics where data cannot leave the organisationnot Crazy Egg

Crazy Egg

Click, scroll and move heatmaps on a pagenot Countly
Session recordings to see where visitors strugglenot Countly
A/B testing page variantsnot Countly
Snapshot reports comparing behaviour over timenot Countly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

The private cloud plan starts at $175 a month and is described as usage based without stating the unit
No event cap, data point limit or user limit is published for either paid plan
The self hosted Enterprise edition is custom priced and billed annually
Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Crazy Egg

The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
All plans are billed annually rather than monthly
There is no free tier, only a trial
Reaching 500,000 pageviews means the Pro plan at $249 a month

Pricing, plan by plan

Countly

Free

Flex (Private Cloud)$175/month
- Usage-based pricing (not seat-based)
- Advanced Analytics included
- Adaptivity and Intelligence available as add-ons
Enterprise (Self-Hosted)$null/mo
- Custom pricing, requires demo booking
- All capabilities included
- Deploy on your infrastructure

Crazy Egg

$29/month

No published plan breakdown. See the Crazy Egg review.

Which should you pick?

Choose Countly if

You need event tracking.
You want to start without paying.
You work on Web, Mobile, Api.
You also want crash reporting.

Countly review

Choose Crazy Egg if

You need heatmaps.
You work on Web, API.
You also want scrollmaps.

Crazy Egg review

Questions people ask

Is Countly or Crazy Egg better?: Neither clearly leads. Countly starts at Free and Crazy Egg at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Crazy Egg?: Countly has a free tier; the other does not. Paid plans start at Free for Countly and $29/month for Crazy Egg.
Does Countly or Crazy Egg run on more platforms?: Countly runs on Web, Mobile, Api. Crazy Egg runs on Web, API.
Can I use Countly for free?: Yes. Countly has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
What is Countly best used for?: Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Crazy Egg is typically brought in for.
What can Countly do that Crazy Egg cannot?: Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing. Both handle Web support.

Answered from the vendors’ own pages

Countly: How much does Countly cost?

Countly's Flex plan (private cloud) starts at $175/month with pay-as-you-go cancellation. Enterprise (self-hosted) requires custom pricing and annual billing. Both plans include advanced analytics, and Flex offers a 14-day free trial.

Source

Crazy Egg: How is Crazy Egg priced?

Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.

Source

Countly: What is the difference between Countly Flex and Enterprise plans?

Flex uses usage-based pricing on Countly's cloud with monthly billing. Enterprise requires custom pricing and annual billing, but allows self-hosting on your infrastructure with zero vendor access to data, dedicated support, and included SLA.

Source

Crazy Egg: What features does Crazy Egg include?

Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.

Source

Countly: Can I add Adaptivity and Intelligence to Countly Flex?

Yes, Adaptivity and Intelligence suites can be added to Flex as needed. Both are included standard with Enterprise plans.

Source

Crazy Egg: Does Crazy Egg offer a free trial?

Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.

Source

Countly vs Crazy Egg

Countly

Crazy Egg

The short version

Where they differ

What each one covers

Only in Countly

Only in Crazy Egg

Both cover

What people use each for

Countly

Crazy Egg

Where each one falls short

Countly

Crazy Egg

Pricing, plan by plan

Countly

Crazy Egg

Which should you pick?

Choose Countly if

Choose Crazy Egg if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Countly

More on Crazy Egg

Keep looking

Other head to heads