Avoma

Meeting assistant, scheduler and conversation intelligence sold as separate priced layers

As of 31 August 2026, Avoma starts at $19/month. Avoma bundles a note-taker, a scheduling tool and conversation intelligence in one product, starting at 19 US dollars per user per month. Softwr lists it under Sales Enablement. Avoma is made by Avoma, Inc., available on Web, iOS, Android, Chrome extension.

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Overview

What Avoma does

Avoma records, transcribes and summarises meetings, writes structured notes against configurable templates, pushes those notes into a CRM, and layers scheduling and conversation intelligence on the same base. Unlike single-purpose note-takers it also includes 1:1, group and round-robin booking links, so a small revenue team can replace both a scheduling tool and a meeting assistant with one subscription. The commercial structure is the thing to understand before comparing prices. The base seat is Startup at 19 US dollars per user per month annually, Organization at 24, Enterprise at 39. Conversation Intelligence and Revenue Intelligence are add-ons at 29 per seat per month each annually, and Lead Router is 19. So a sales team that wants deal analytics and call scoring is realistically at 53 per user per month, not 19, and a team that wants revenue intelligence as well is at 82. Compared against a note-taker plus a separate conversation intelligence tool the maths often still favours Avoma, but only if you calculate it with the add-ons included. Viewers and collaborators are free; only people whose meetings get recorded need a paid seat, which meaningfully reduces the count for teams with many occasional attendees. Buyers are small and mid-market revenue teams that want CRM-ready notes without an enterprise conversation intelligence contract. The trade-off is depth: at the top of this market Gong does more with the same call data, and Avoma is explicit that its Conversation Intelligence is limited on the Organization tier.

What people use it for

A ten-person sales team that wants CRM-ready call notes and booking links without buying a note-taker and a scheduler separately
A customer success group that needs every renewal conversation summarised against a fixed template so handovers stop losing context
A founder-led sales motion where the founder wants to review call recordings for coaching but cannot justify an enterprise conversation intelligence contract
A team with many internal attendees who only need a few people recording, since viewers and collaborators do not consume paid seats

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Avoma.

Conversation Intelligence, the capability most buyers actually want, is a 29 US dollar per seat add-on rather than part of the plan, so the real cost of a working sales configuration is at least 53 per user per month against a 19 headline.
Seat ceilings are baked into tiers, with Startup capped at 25 seats and Organization at 100, so growth forces a plan change for headcount reasons alone rather than feature reasons.
Conversation intelligence on the Organization tier is explicitly limited, meaning teams discover which parts are missing after they have committed to an annual contract.
Deal and forecast analytics are considerably shallower than dedicated revenue intelligence platforms, so an organisation that grows into serious pipeline inspection will replace the add-on rather than expand it.
Summary quality depends on the note template being maintained, and teams that never configure templates get generic recaps that nobody reads, which quietly turns the subscription into an expensive transcript archive.

Cross-shopped

What people choose instead of Avoma

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Avomavs
Gong
Gong: If deal analytics and coaching depth matter more than price and you have an enterprise budget
Avomavs
Fireflies.ai
Fireflies.ai: If you only need meeting recording, transcription and search and no revenue features at all
Avomavs
Chorus.ai
Chorus.ai: If you are already in the ZoomInfo stack and want conversation intelligence attached to it
Avomavs
tl;dv
tl;dv: If cost is the deciding factor and CRM-ready structured notes are not a requirement

Pricing

What Avoma costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Startup

$19 /mo

Up to 25 paid seats
Unlimited AI meeting assistant
Automatic recording and transcription
AI summaries
1:1 scheduling
CRM note saving

Organization

$24 /mo

Up to 100 paid seats
Everything in Startup
Custom AI topics and templates
Group and round-robin scheduling
Limited conversation intelligence
Smart playlists

Enterprise

$39 /mo

Minimum 10 paid seats
Everything in Organization
Org-wide Ask Avoma
Concierge onboarding
SSO and SAML
Data retention policies

Conversation Intelligence add-on

$29 /mo

Per seat, on top of a base plan
Talk ratios and topic tracking
Keyword alerts and coaching
35 per seat per month billed monthly

Revenue Intelligence add-on

$29 /mo

Per seat, on top of a base plan
Deal health and pipeline risk
Forecast signals
35 per seat per month billed monthly

Capabilities

Features

AI meeting assistant
Records, transcribes and summarises meetings with speaker separation
Custom note templates
Structured summaries against a template so notes match your qualification framework
Scheduling
1:1, group and round-robin booking links included in the base subscription
CRM sync
Writes notes, fields and next steps back to Salesforce and HubSpot
Conversation intelligence
Talk ratios, topic tracking, keyword alerts and coaching, sold as a per-seat add-on
Revenue intelligence
Deal health, pipeline risk and forecast signals, sold as a separate add-on
Ask Avoma
Question-and-answer over meeting transcripts, org-wide on Enterprise
Lead router
Routes and books inbound leads, priced as its own add-on

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is 19 US dollars the real price?

Only for the base meeting assistant on annual billing. Adding Conversation Intelligence takes it to 53 per user per month, and Revenue Intelligence takes it to 82.

Do I pay for people who only watch recordings?

No. Viewers and collaborators are free. Paid seats are only required for users whose own meetings are recorded.

Does it replace my scheduling tool?

For most teams, yes. Group and round-robin booking arrive on the Organization tier; Startup includes 1:1 links only.

Is it a Gong replacement?

Not at the enterprise end. Avoma covers the common conversation intelligence use cases at a fraction of the price but does not match Gong on deal analytics or coaching depth.

Keep looking

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Softwr does not host reviews and shows no star rating for Avoma, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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