Softwr

Travel · head to head

Corporate Traveller vs TrustYou

Corporate Traveller logo

Corporate Traveller

Travel

SME travel management from Flight Centre, combining the Melon booking platform with a named consultant

From
On request
Rated
-
Full reviewWebsite
TrustYou logo

TrustYou

Travel

Guest review aggregation, survey and reputation analytics for hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Corporate Traveller service quality depends heavily on the individual consultant assigned, and a consultant leaving is a real disruption because the relationship rather than the software carries the institutional knowledge.; TrustYou pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • They diverge on capability: Corporate Traveller covers Melon booking platform, TrustYou covers Review aggregation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Corporate Traveller and TrustYou actually diverge.

Attributes where Corporate Traveller and TrustYou differ
AttributeCorporate TravellerTrustYou
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Corporate Traveller

  • Melon booking platform
  • Dedicated consultant
  • Trip Proposals
  • Negotiated fare access
  • Spend reporting
  • Traveller tracking

Only in TrustYou

  • Review aggregation
  • Semantic analysis
  • Competitor benchmarking
  • Guest surveys
  • Review response tooling
  • Score syndication
  • Multi-property reporting
  • Customer data profiles

What people use each for

The jobs each tool is most often brought in to do.

Corporate Traveller

  • A fifty-person firm with no travel manager that needs someone to fix a stranded traveller at 2amnot TrustYou
  • An SME wanting airline and hotel rates it could not negotiate on its own volumenot TrustYou
  • A business whose arrangers book for executives and want option sets proposed rather than searchednot TrustYou
  • A company introducing a travel policy for the first time and needing it enforced at bookingnot TrustYou

TrustYou

  • A group quality director tracking which operational category drives score decline across thirty hotelsnot Corporate Traveller
  • An independent hotel putting verified review content on its own booking page to compete with OTA social proofnot Corporate Traveller
  • A property running post-stay surveys in several languages and analysing them together with public reviewsnot Corporate Traveller
  • A chain standardising review response so individual general managers are not writing replies ad hocnot Corporate Traveller

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Corporate Traveller

  • Service quality depends heavily on the individual consultant assigned, and a consultant leaving is a real disruption because the relationship rather than the software carries the institutional knowledge.
  • Agency revenue includes supplier commissions and overrides that are not disclosed to the client, so the cheapest option for you and the most profitable option for the agency are not always the same booking.
  • Melon is competent but narrower than TravelPerk or Navan on self-service features, and companies that genuinely want no human involvement will resent paying for one.
  • Consultant-assisted bookings carry meaningfully higher fees than online ones, and the fee mix is where an apparently cheap contract turns expensive.
  • It operates through separate country entities with different content, contracts and service hours, so a multi-country roll-out is several negotiations rather than one.

TrustYou

  • Pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • Review syncing is not instant, and delays between a review appearing publicly and appearing in the dashboard undermine the case for using it as an operational alert system.
  • Reporting is inflexible next to a general analytics tool, and groups that want a custom cut of the data often export it rather than build the view inside TrustYou.
  • The newer customer data platform modules overlap heavily with functionality in modern property management systems and hotel CRMs, so buyers risk paying twice for guest profile unification.
  • Much of the underlying review data is now retrievable free through Google Business Profile and OTA extranets, which makes the value proposition rest entirely on analysis and workflow rather than access.

Pricing, plan by plan

Corporate Traveller

On request
  • Corporate Traveller$undefined/year
    • Transaction fees per online and per consultant-assisted booking
    • Melon platform typically bundled with the service
    • Supplier commissions and overrides retained by the agency

TrustYou

On request
  • TrustYou platform$undefined/year
    • Quoted per property, scaling by portfolio size
    • Reputation, survey and customer data modules priced separately
    • No public rate card

Which should you pick?

Choose Corporate Traveller if

  • You need melon booking platform.
  • You work on Web, iOS, Android.
  • You also want dedicated consultant.
Corporate Traveller review

Choose TrustYou if

  • You need review aggregation.
  • You also want semantic analysis.
TrustYou review

Questions people ask

Is Corporate Traveller or TrustYou better?
Neither clearly leads. Corporate Traveller starts at On request and TrustYou at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Corporate Traveller or TrustYou?
Corporate Traveller starts at On request and TrustYou at On request.
Does Corporate Traveller or TrustYou run on more platforms?
Corporate Traveller runs on Web, iOS, Android. TrustYou runs on Web.
What is Corporate Traveller best used for?
Corporate Traveller is most often used for a fifty-person firm with no travel manager that needs someone to fix a stranded traveller at 2am, an sme wanting airline and hotel rates it could not negotiate on its own volume, a business whose arrangers book for executives and want option sets proposed rather than searched, a company introducing a travel policy for the first time and needing it enforced at booking. Of those, a fifty-person firm with no travel manager that needs someone to fix a stranded traveller at 2am and an sme wanting airline and hotel rates it could not negotiate on its own volume are not what TrustYou is typically brought in for.
What can Corporate Traveller do that TrustYou cannot?
Corporate Traveller covers Melon booking platform, Dedicated consultant, Trip Proposals, Negotiated fare access. TrustYou covers Review aggregation, Semantic analysis, Competitor benchmarking, Guest surveys.

Answered from the vendors’ own pages

Corporate Traveller: Can I buy Melon without the consultant service?

No. Melon is sold as part of the managed Corporate Traveller service, not as standalone software.

TrustYou: How much does TrustYou cost?

It is quoted. Historical directory listings mention entry figures around 75 US dollars a month for a small property, but the vendor does not publish a rate card and group pricing is negotiated.

Corporate Traveller: Who owns it?

Flight Centre Travel Group, listed in Australia. Corporate Traveller is its SME brand, distinct from FCM which serves large enterprises.

TrustYou: Does it respond to reviews for me?

It drafts responses and publishes them back to source channels, but a human still approves them unless you configure otherwise.

Corporate Traveller: Does it disclose supplier commissions?

Not by default. If commission transparency matters, ask for it explicitly in the contract before signing.

TrustYou: Is the score syndication worth it?

It is one of the more defensible parts of the product, because showing verified review content on a direct booking page counters the social proof advantage OTAs hold.

TrustYou: Do I need it if I use Google Business Profile?

Google gives you your own reviews free. TrustYou adds cross-source aggregation, competitor benchmarking and category-level sentiment, which is the part you are paying for.

Share

Related pages

More on Corporate Traveller

More on TrustYou

Keep looking

Other head to heads