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SpotOn logo

SpotOn

Restaurant tech that works as hard as you

As of 30 August 2026, SpotOn's pricing is not published; the vendor quotes on request. SpotOn is a software and payment company that builds integrated technology for restaurants and small businesses. Softwr lists it under Restaurants. SpotOn is made by SpotOn Transact Inc., launched in 2017, available on Web, iOS, Android.

Overview

What SpotOn does

SpotOn is a software and payment company that builds integrated technology for restaurants and small businesses. Their restaurant solution includes POS, online ordering, reservation management, and marketing tools. SpotOn emphasizes personalized support and transparent pricing.

What people use it for

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about SpotOn.

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Cross-shopped

What people choose instead of SpotOn

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • SpotOn logo
    SpotOn
    vs
    Toast POS logo
    Toast POS

    Toast POS: Cloud-based restaurant POS with advanced online ordering and kitchen display systems for full-service restaurants

Pricing

What SpotOn costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

All-In Plan

Free

  • Hardware included
  • Card present: 2.79% + $0.20
  • Keyed: 3.79% + $0.20

POS Essentials

$55 /mo

  • Best value
  • Card present: 2.45% + $0.15
  • Hardware discounted

Capabilities

Features

  • Cloud POS

  • Online ordering

  • Reservations

  • Loyalty programs

  • Marketing tools

  • Reporting

  • DoorDash

    Integration with DoorDash

  • Google

    Integration with Google

  • Yelp

    Integration with Yelp

  • QuickBooks

    Integration with QuickBooks

  • Web support

    Available on web

  • Ios support

    Available on ios

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source

Behind it

Who makes SpotOn

Company
SpotOn Transact Inc.
Based in
San Francisco, California
Founders
Doron Friedman, Matt Hyman, Zach Hyman

Timeline

SpotOn over time

  1. Funding2019-06-11$40m

    Series B funding round of $40M led by Franklin Templeton and Dragoneer Investment Group

    Source
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Keep looking

Where to go from SpotOn

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Softwr does not host reviews and shows no star rating for SpotOn, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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