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Food & Restaurant · head to head

Revel Systems vs SpotOn

Revel Systems logo

Revel Systems

Food & Restaurant

Cloud-based iPad POS for enterprise

From
$99/month
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Food & Restaurant

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Revel Systems requires 3-year contract with high early termination fees making it difficult to cancel; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: Revel Systems covers iPad POS, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which Revel Systems and SpotOn actually diverge.

Attributes where Revel Systems and SpotOn differ
AttributeRevel SystemsSpotOn
Starting price$99/monthOn request
PlatformsiPad, WebWeb, iOS, Android
Founded20102017

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Revel Systems

  • iPad POS
  • Inventory management
  • CRM
  • Employee management
  • Delivery management
  • Multi-location management
  • Xero
  • 7shifts

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • Reporting
  • Google
  • Yelp

Both cover

  • QuickBooks
  • DoorDash
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Revel Systems

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

SpotOn

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Revel Systems

  • Requires 3-year contract with high early termination fees making it difficult to cancel
  • System crashes and glitches frequently, especially at high transaction volumes
  • Mandatory payment processing through Revel's Advantage processor with external processors heavily penalized
  • Customer support quality is poor with Level 1 support described as ineffective
  • Expensive upfront costs and numerous hidden fees for add-on features

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

Revel Systems

$99/month

No published plan breakdown. See the Revel Systems review.

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose Revel Systems if

  • You need ipad pos.
  • You work on iPad, Web.
  • You also want inventory management.
Revel Systems review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is Revel Systems or SpotOn better?
Neither clearly leads. Revel Systems starts at $99/month and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Revel Systems or SpotOn?
Revel Systems starts at $99/month and SpotOn at On request.
Does Revel Systems or SpotOn run on more platforms?
Revel Systems runs on iPad, Web. SpotOn runs on Web, iOS, Android.
What is Revel Systems best used for?
Revel Systems is most often used for point of sale, order management, inventory control, staff scheduling.
What can Revel Systems do that SpotOn cannot?
Revel Systems covers iPad POS, Inventory management, CRM, Employee management. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs. Both handle QuickBooks, DoorDash, Ios support.

Answered from the vendors’ own pages

Revel Systems: What does Revel Systems cost?

Revel pricing starts around $99 per month per terminal with a minimum 3-year contract requirement. Customers also pay for additional features like reporting, workforce management, integrations, and Advantage payment processing which is typically mandatory.

Source
SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
Revel Systems: How long does implementation take?

Revel implementation typically takes 2-4 weeks, including hardware setup, menu configuration, staff training, and system integration.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
Revel Systems: What integrations does Revel support?

Revel integrates with multiple payment processors through Stripe and Square connectors, plus accounting, payroll, and ecommerce solutions. Payment gateways vary by region.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
Revel Systems: What are Revel's contract terms?

Revel requires a minimum 3-year contract with high early termination fees. Use of Revel's Advantage payment processing is typically mandatory, and using outside processors is heavily penalized or not allowed.

Source
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